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in Oxon Hill, MD
ICE! Lounge Server Belvedere (U) (Seasonal) - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | Oxon Hill, MD Oxon Hill, Maryland |
About this job
Job Number 17001TBU
Job Category Food and Beverage & Culinary
Brand Gaylord Hotels
Schedule Part-time
Position Type Non-Management/Hourly
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JOB DESCRIPTION Job Title:
Server Cocktail
Department:
F&B Outlet
Company:
Gaylord Hotels
Reports To:
Asst GM Restaurant
Supervises:
N/A
Job Description Date:
10/03/06
Job Purpose: Two to three sentences describing the overall purpose of the job
Take accurate orders, serve food and beverage items and provide information about menu items while ensuring guest satisfaction.
Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that doesnot represent at least 10% of the job's time. Please include supervisory responsibilities.
1.
Ensure all tables and seating areas are set properly prior to guest arrival.
2.
Present menus to guests and answer questions about menu items and make recommendations.
3.
Take orders for appetizers, cocktails and assorted beverages.
4.
Communicate orders to Bartender, kitchen area and enter items into computer order system.
5.
Follow up with guest to ensure satisfaction. Serve and replenish beverages and other service accessories.
6.
Prepare guest checks ensuring correct orders are listed and totaled. Return promptly with change and receipt having followed the propercash or credit procedures.
7.
Demonstrate product knowledge and assist in training new servers and server assistants.
8.
Complete daily side work duties as assigned.
9.
Perform other duties as assigned.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Education
High school diploma or equivalent preferred.
Experience
Minimum one-year serving experience in an upscale, high volume environment. Good communication skills.
Licenses/Certifications
Food Handler's card and Alcoholic Beverage Commission (ABC) card may be required.
Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.
Question
Answer (If yes, give multiple examples)
Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices?
No
Does this position have authority to commit the employer in matters that have significant financial impact?
No
Does this position have authority to waive or deviate from established policies and procedures without prior approval?
No
Does this position have authority to negotiate and bind the company on significant matters?
No
Is this position involved in planning long or short-term business objectives?
No
Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances?
No
Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions orrecommendations that may occasionally be reviewed, revised or reversed?
No
Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.
Ability to speak and hear. Close and distance vision. Continuous standing and walking. Frequent lifting/carrying up to 5 lb. Occasionallybends. Rarely sits, kneels, reaches
above shoulder, and lifts/carries 6-25 lbs, pushes and pulls. Continual use of manual dexterity and gross motor skills with frequent use ofbi-manual dexterity and fine motor skills.
Additional physical and visual requirements (check all that apply)
x
Identify and distinguish colors
x
Stand for long periods of time
x
Walk extended distances
x
Lift/carry 6-25 lbs.
Lift/carry over 50 lbs.
Lift/carry 26-50 lbs.
x
Reach hands and arms in any direction
Kneel and/or stoop repeatedly
Other
Working Conditions: Indicate the environmental aspects of the job.
Continually works inside and in close proximity to others.
Additional working conditions (check all that apply)
x
Outdoor weather conditions
x
Extreme cold (non-weather)
x
Extreme heat (non-weather)
x
Wet or humid conditions
x
Near moving or mechanical parts
On high precarious places
x
With fumes or airborne particles
x
Near toxic or caustic chemicals
x
Near risk of electrical shock
In areas of strong vibration
Near loud noises
x
Other: Varying weekly schedule required including evenings, holidays and overtime as business dictates.
Property Name Gaylord National Resort & Convention Center