Customer Service Representative - Full-time / Part-time

-Answering inbound telephone calls and emails from clients, agents and home office employees
-Responsible for answering phone calls and emails from customers and agents regarding the status of their life insurance application
-Making outbound telephone calls to clients and examiners as needed
-Maintaining accurate documentation of activity for each file
-Communicating with New Business Teams, Marketing, General Agencies, Agents and other Resource Center members regarding current status, problems/processes
-Providing the status of insurance exams, collecting information needed for the application review process, answering questions regarding the underwriting process and handling general forms questions.

* The primary responsibility for this position is to process policyholder premium payment requests for billed premium payments.
* The representative will be expected to provide accurate, quality and caring service in an efficient manner to policyholders.

New office close to many restaurants and shopping options. Hands on training. Supportive work environment.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.