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Lounge Server - Part Time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Washington, DC Washington, District of Columbia |
About this job
Lounge Server
As a Lounge Server with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.
Hotel Overview:
Located in Washington's fashionable West End and adjacent to historic Georgetown, the Fairmont Washington, D.C. welcomes guests in capital style. With a sunlit urban courtyard that soothes the spirit, the Fairmont is the perfect hotel for business or leisure travel.
Summary of Responsibilities:
Reporting to the Restaurant & Bar Manager, responsibilities and essential job functions include but are not limited to the following:
* Consistently offers professional, engaging and friendly service
* Presents menu and specials, answers questions, and makes suggestions regarding drinks, appetizers and service
* Relay orders to the bartender and kitchen
* Serving food and beverage items to guests
* Handle cash and remittance; collects payment from customers
* Stocking of stations
* Maintain cleanliness of the lobby lounge; clears tables at conclusion of dining experience
* Following established service guidelines and practices; continually demonstrate the Service Promises with every interaction with guest and colleagues
* Carrying out other duties and responsibilities that may be requested by your teammates or manager
* Maintain a positive service attitude at all times and be willing to help and advise guests with all questions and requests they may have
* Follow outlet policies, procedures and service standards
* Have full knowledge of beverage lists and promotions
* Have full knowledge of all menu items, garnishes, contents and preparation methods
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assignedAll other duties as assigned
Qualifications:
* Previous experience is an asset
* Previous Point of Sale (POS) experience an asset
* Excellent communication and organization skills
* Strong interpersonal and problem solving skills
* Highly responsible & reliable
* Ability to work well under pressure in fast paced environment
* Ability to work well as part of a team
* Ability to focus attention on and anticipate guest needs
* Ability to remain calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
* Constant standing and walking throughout shift
* Frequent carrying and lifting up to 20 lbs
* Occasional kneeling, pushing, pulling
* Occasional ascending/descending ladders, ramps, stairs
Visa Requirements: Must already be authorized to work in U.S.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
As a Lounge Server with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.
Hotel Overview:
Located in Washington's fashionable West End and adjacent to historic Georgetown, the Fairmont Washington, D.C. welcomes guests in capital style. With a sunlit urban courtyard that soothes the spirit, the Fairmont is the perfect hotel for business or leisure travel.
Summary of Responsibilities:
Reporting to the Restaurant & Bar Manager, responsibilities and essential job functions include but are not limited to the following:
* Consistently offers professional, engaging and friendly service
* Presents menu and specials, answers questions, and makes suggestions regarding drinks, appetizers and service
* Relay orders to the bartender and kitchen
* Serving food and beverage items to guests
* Handle cash and remittance; collects payment from customers
* Stocking of stations
* Maintain cleanliness of the lobby lounge; clears tables at conclusion of dining experience
* Following established service guidelines and practices; continually demonstrate the Service Promises with every interaction with guest and colleagues
* Carrying out other duties and responsibilities that may be requested by your teammates or manager
* Maintain a positive service attitude at all times and be willing to help and advise guests with all questions and requests they may have
* Follow outlet policies, procedures and service standards
* Have full knowledge of beverage lists and promotions
* Have full knowledge of all menu items, garnishes, contents and preparation methods
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assignedAll other duties as assigned
Qualifications:
* Previous experience is an asset
* Previous Point of Sale (POS) experience an asset
* Excellent communication and organization skills
* Strong interpersonal and problem solving skills
* Highly responsible & reliable
* Ability to work well under pressure in fast paced environment
* Ability to work well as part of a team
* Ability to focus attention on and anticipate guest needs
* Ability to remain calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
* Constant standing and walking throughout shift
* Frequent carrying and lifting up to 20 lbs
* Occasional kneeling, pushing, pulling
* Occasional ascending/descending ladders, ramps, stairs
Visa Requirements: Must already be authorized to work in U.S.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
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