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Hours Full-time, Part-time
Location Katy, Texas, United States
Katy, Texas

About this job

The Design Assistant Department Manager is responsible for the training and development of the Design Consultants, and for driving sales for Floor and Decor. Additionally, the Design Department Assistant Managers ensures customers have a positive sales experience by receiving exceptional customer service through design services.

Essential Job Functions
  • Greet every customer in a helpful and courteous manner
  • Seeks new customers and supports store walk in needs
  • Sells tile, wood, stone, and accessories products to complete the design plan
  • Meet and exceed established goals
  • Train, motivate and coach Design Consultants
  • Complete specialist and certified training
  • Responsible for understanding, utilizing, and managing design applications i.e.; SketchUp, proprietary Online Design Appointment Schedule
  • Maintain customer contact at a high level and understand relationship selling
  • Maintain consistent communication with store leadership to support company goals and vision
  • Conduct performance evaluations with Design Consultants
  • In absence of Design Department Manager, maintain designer's appointment availability in the online design appointment scheduler
  • Responsible for Design Gallery maintenance and maintaining company visual standards
  • Stay current on design trends and have an understanding of trends in your market
  • Participate in Product Line Reviews in the absence of Design Department Manager
Job Requirements

Minimum Eligibility Requirements
  • Associate or bachelor's degree in Interior Design preferred
  • Two (2) years of interior design experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company and minimum of one (1) year of retail experience preferred
  • Knowledge of hard surface flooring is a plus
  • Excellent customer service skills
  • Proficient in basic mathematical skills
  • Basic computer knowledge including Miscrosoft Office Suite
  • Must be self-motivated and able to multi-task in a fast paced environment
  • Ability to identify and resolve problems in a timely manner
  • Willing to work retail hours
  • Excellent verbal, written, and interpersonal skills
  • Perform other duties as assigned
W orking Conditions (travel, environment)
  • Limited travel required including car travel
  • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical/Sensory Requirements

Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer at its sole discretion.