Benefits Analyst - Full-time / Part-time

At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. MemorialCare stands for excellence in Healthcare. Across our family of medical centers and physician groups, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.

Responsible for providing analytical benefits support such as developing and running benefit reports and projections, researching and comparing benchmark data, calculating monthly premium for various insurance products, analyzing impact of regulatory changes. This position assists in maintaining the accuracy of benefits database, ensuring benefits related data is consistent in PeopleSoft and HRB/ADP. Assists in the preparation of reports and presentations. Drafts and verifies communication material is consistent with benefit strategy. The position will interface with multiple departments to include human resources, payroll, IT and finance departments as well as benefit vendors, carriers and third party administrators. Assist with answering employee calls coming through the Benefits Service Center, prioritizing and resolving benefits-related issues. Provide support and respond to employee questions regarding health plans, retirement plans, life insurance, disability plans and Workers Comp. Performs other duties as assigned or requested.

Essential Functions and Responsibilities of the Job

• Accurately preparing billing statements, carrier and vendor invoices and various reconciliations timely
• Collecting, analyzing, and summarizing employee benefit data and trend and compare against MHS information
• Collect premiums from employees who are on a leave of absence
• Accurately input all benefit data into ADP/PeopleSoft system and create and run reports as needed.
• Conduct ongoing audits to ensure employee benefit plans, deductions, contributions and plan elections are set up accurately
• Responsible for data gathering for benefits audits and reconciliations
• Answer incoming calls received through the Benefits Service Center in a timely manner, provide follow-up calls, letters or email when necessary
• Resolve benefits-related employee issues, including documenting calls and how it was resolved
• Update and maintain all benefit informational materials
• Will assist in planning and coordinating Annual Benefits Fair and Open Enrollment
• Attend and participate in department specific committee meetings
• Interact with carrier representatives and third party administrator, as needed.

Essential Job Outcomes

• Accurately prepares billing statements and invoices in a timely manner
• Performs audits and reports of benefit program, employee plan deductions and plan selection
• Independently able to run ADP reports and queries
• Collect data for benefits survey and organize the results into a report or presentation
• Review benefit materials and various benefit-related communication are consistent, accurate and compliant with government regulations
• Answer benefit questions and assist employees with benefit issues
• Track and following up with pertinent parties in a timely manner
• Attend department specific education/training and staff meetings.
• Update MTM with timely and accurate entries
• Participate in department specific performance improvement project (ex: Gallup Impact Plan)
• Assist in other projects as needed

Experience

• Excellent computer skills including a working knowledge of Word, Excel and PowerPoint.
• Ability to work independently with little or no supervision required.
• Strong analytical skills.
• Excellent communication and organization skills are required.
• Ability to work effectively in a team environment with associates.
• Capability of effective planning and priority setting.
• Ability to manage several projects simultaneously while working under pressure to meet deadlines.
• Some knowledge or open to learning pertinent federal and state regulations, affecting employee benefit programs, including ERISA, COBRA, SECTION 125, Workers Compensation.
• Prior benefits analytic experience and or financial analytics experience preferred.

Education

Bachelor's degree in Finance, Accounting, Mathematics or Business Management required.

CEBS designation or working towards CEBS designation desired.