Customer Service Specialist - Full-time / Part-time

Description

Hajoca Corporation is the nation s largest privately held wholesale distributor of plumbing, heating and air-conditioning, industrial pipes-valves-fittings, pool and waterworks supplies for residential, commercial, industrial and infrastructure construction. We have approximately 400 locations, called Profit Centers, throughout the United States, representing the premier product lines in our industry.

Since 1858, Hajoca has been blending the strengths and clout of a large company with freedom and opportunity for employees. The company will continue to grow and prosper because our fundamental business philosophy works: emphasis on entrepreneurial spirit, expert knowledge, strong incentives for our employees, and devotion to Hajoca s proven business principles of Service, Integrity, Reliability.

Are you outgoing and value customer service? Are you service-oriented and thrive on ensuring customer satisfaction? Do you thrive on accurately helping new and established customers obtain the products their businesses need? If so, then Hajoca Corporation would like you to join the dedicated team at our Van Nuys location as a Customer Service Professional. Our team has been servicing Plumbing Contractors in the San Fernando community for 25 years. We are a close-knit group that works together to provide the best service to both new and existing customers.

We will develop the "right" person into a salesmen who can provide support to walk-in customers at the sales counter and support Inside Sales and Outside Sales activities as needed. As a team member with Hajoca your specific duties will include, but are not limited to:

Assisting customers who purchase and/or pick up merchandise at our location

Process Sales Orders generated at the counter

Provide customers with reliable information regarding product specifications and pricing

Assisting team members in servicing customers, answering phone calls, stocking merchandise and pulling orders for delivery

Process cash sale returns and refund paperwork

Maintaining cleanliness of counter area and ensuring merchandise displays remain stocked, current, and neat

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers, is run by the Profit Center Manager as if it was their own small business. We give you the tools you need to succeed, investing in your personal and professional growth through targeted training programs, and reward team success through our profit sharing opportunities and generous benefits package which includes:

Medical, dental, vision, and prescription coverage

401 (k) and retirement cash account

Life insurance

Pre-tax accounts for healthcare and dependent care

Paid vacation, holidays, and sick time