LifeSpa Service Coordinator/Receptionist - Full Time

Job Responsibilities:

Positive role model to all team members to make a happy work environment Serves as primary support for the LifeSpa Manager, technicians and guests Ensures that every guest has a friendly, inviting and memorable experience Educates guests on LifeSpa products, services, treatments and homecare regimens Answers incoming calls, listens to our guests needs to schedule appointments or give service recommendations, and collects payment for services Partners with the technicians to increase their guest retention and retail sales by scheduling the guest s next appointment during checkout and promotes the recommended products for their homecare Drives service and retail awareness and understanding through individual and LifeSpa designed promotions Ensures retail shelves are maintained by cleaning and stocking shelves as necessary or when retail product orders are delivered

Qualifications

Education & Experience High school graduate or equivalent Intermediate computer skills and proficiency with Microsoft Office Suite 1-2 years of customer service/receptionist experience in the salon and spa or retail industry preferred