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Hours Full-time, Part-time
Location Greenville, SC
Greenville, South Carolina

About this job

COMPANY OVERVIEW:


Hubbell Incorporated is an international manufacturer of quality electrical and electronic products for a broad range of non-residential and residential construction, industrial and utility applications. With 2016 revenues of $3. 5 billion, Hubbell Incorporated operates manufacturing facilities in the United States, Canada, Switzerland, Puerto Rico, Mexico, the People's Republic of China ("China"), Italy, the United Kingdom, Brazil and Australia. Hubbell also participates in joint ventures in Taiwan and Hong Kong, and maintains sales offices in Singapore, China, India, Mexico, South Korea, and countries in the Middle East. The corporate headquarters is located in Shelton, CT.


POSITION OVERVIEW:


The Sr. Payroll Operations & Employee Service Administrator leads the team responsible for the day-to-day coordination and execution of employee payroll tasks in partnership with Hubbell Incorporated s managed services provider. This includes supervising a team of Payroll Operations and Employee Services Specialists as well as any temporary labor force required to deliver complete, accurate, and timely payrolls for the business. The Sr. Payroll Operations & Employee Service Administrator serves as a point of escalation within Hubbell to resolve payroll related issues and is the day-to-day liaison with the managed services provider.


ROLES AND RESPONSIBILITIES:


Key Accountabilities:



  • Serve as a reliable and collaborative team member, partnering with other payroll associates and functional business partners to achieve desired results.

  • Function as a Subject Matter Expert with regard to all aspects of time and payroll system functionality, as well as, policies and procedures.

  • Supervise a team of 4-5 plus additional any additional temporary labor force, as required. Balance the workload for the team and adjust assignments as necessary for business continuity and customer service.

  • Comply with all audit requirements and internal control standards for supporting documentation and accuracy.

  • Coach, develop, and mentor Payroll Operations and Employee Service Specialists to build and continuously improve capacity and capability of the Payroll Operations organization.

  • Demonstrated mastery of the knowledge, skills, and abilities of the Payroll Operations and Employee Service Specialist role. Ability to step in and assist with coverage during staff absence or periods of peak activity. Provide review and approval of payroll related actions as necessary while maintaining segregation of duties and strong internal controls.

  • Manage the day-to-day vendor relationship with Managed Services Provider (ADP) to ensure payroll is accurate, complete, and timely. Monitor and ensure all Service Level Agreements are met. Escalate issues to US Payroll Manager as necessary.

  • Serve as the primary liaison between payroll and HR Operational Services, Benefits, Compensation, Talent Acquisition, and Finance for day-to-day support and issue resolution.

  • Analyze tickets in the ServiceNow and ADP CRM tools to identify trends and recommend process improvements and policy/procedure updates to improve service, compliance, and efficiency.

  • Serve as Tier 2 support and point of escalation for tickets that are not able to be resolved by the Payroll Operations and Employee Service Specialists.

  • Partner with Treasury on payroll funding and escheatment management.


Education: Foundational, formal, and on-the-job education and training --



  • Bachelor s degree or equivalent combination of work experience and education.

  • Familiarity with ADP GlobalView and SuccessFactors HR strongly preferred.

  • Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) designation from the American Payroll Association preferred.


Position Qualifications and Experience Requirements:



  • 7-10 years of multi-state payroll processing experience.

  • Ability to build and lead a team with diverse skills, interests, and abilities to foster productive workplace relationships and a unified team environment.

  • Must be comfortable and skilled at working in an interdependent team environment that is dynamic, fast-paced, and deadline-driven.

  • Exceptional time management skills and ability to prioritize and multitask; must be able to balance competing priorities and assist team members in setting priorities.

  • Strong Microsoft Office skills with advanced Excel proficiency.

  • Flawless attention to detail and exceptional data entry, verbal, and written communication skills.

  • Able to manage workplace relationships with various stakeholders; Proactive in resolving issues with employees, businesses and other departments. Experience working on cross-functional and cross-departmental teams to achieve common goals.

  • Experience managing vendor relationships including escalation of issues and holding vendors accountable to service level agreements while maintaining productive relationships.

  • Ability to research, understand and apply intermediate federal, state and local regulations relating to payroll, labor, and employment tax laws.

  • Ability to adapt to frequent changes that can occur with vendor relationships, system updates, policies, etc.

  • Ability and willingness to work flexible work hours to ensure payroll deadlines are met.

  • Strong analytical skills and attentiveness to detail.

  • Integrity and trustworthiness specific to confidentiality and privacy of employee information.

  • Ability to maintain absolute confidentiality of all payroll records.


Travel:


Travel is occasionally required, typically less than 10%.