Cashier Selling and Service Associate - OFF 5TH

Responsibilities

Provides exceptional customer service and drives sales and profitability.
Greets customers with a smile and approaches them courteously, conversationally and immediately upon entering the store
Identifies customer needs through probing and listening and suggests merchandise that meets their needs and emphasizes selling points such as quality, utility, trend, designer, fit, etc.
Knows store inventory and provides customers with product knowledge
Fosters repeat business by building relationships with customers for the future by selling Saks World Elite MasterCard, obtaining customer email addresses, and telephone numbers
Clienteles by regularly calling customers to invite them into the store suggesting new arrival of merchandise, specials, promotions, events, etc.
Ensures store presentation standards are maintained through consistent recovery efforts
Supports the store's shortage and theft awareness program and advises management of any unusual activity using the various reporting methods provided by the company (Alertline, Open Door Policy, contacting Asset Protection or Human Resources team)

Qualifications

High school diploma or equivalent
Ability to work a flexible schedule, including evenings and weekends as necessary
Effective communication skills required (emphasis on listening skills and verbal skills)
Ability to work independently, handle multiple tasks in a high volume environment
Excellent customer service and problem solving skills
Ability to operate equipment such as radios, POS register, ticket scanners, sensor removers, and telephone