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Patient Access Representative
| Hours | Full-time, Part-time |
|---|---|
| Location | Saint Louis, MO Saint Louis, Missouri |
About this job
Overview
We re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you ll feel our supportive community every step of your day, especially the tough ones. We re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.
Responsibilities and Qualifications
The Patient Access Representative for the Centralized Scheduling department will be located in an offsite location and will work with patients 100% over the phone.
The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy service standards.
The Patient Access Representative will facilitate all components of the registration process. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.
Qualifications:
Because you re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That s why you ll bring to your role the right set of qualifications:
Experience and Education Requirements:
1-3 years clerical experience preferred. Experience with medical terminology and insurance plans preferred. High School diploma required some college helpful.
Minimum skills, knowledge and ability requirements: