Service Technician IV - Dallas, TX

Service Technician IV
What you will do
A Tyco Integrated Security Technician is a troubleshooter and service expert. Alleviates concerns the customer may have regarding a security system. Advises customers and the Customer Monitoring Center (CMC) of the status of the systems and processes of inspections.

• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair or replace inoperative equipment and test for operation.
• Read blueprints, building and electrical plans in order to complete equipment repairs.
• Prepare trouble order forms to report temporary repairs.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
• Performs inspections of security, close circuit television, Access Control and fire alarm systems based on NFBA, Local codes and contract requirements.
• Assists service technicians with system repairs and completes minor repairs including battery replacement.
• Tests operation of system to the signal-receiving center to properly establish service connectivity.
• Complete all forms accurately such as the NFPA 72, TycoIS and customer paperwork as required.
• Manage and schedule daily, weekly and monthly contracted inspections as assigned to ensure monthly inspections are completed as scheduled for the calendar month.

What we look for
Required:

• High school diploma or GED.
• Minimum 1-5 years of experience installing and inspecting/repairing TycoIS or comparable product line.
• Local Burglar and Fire Alarm License will be required if hired.
• IP Video experience
• Access Control experience
• Ability to read blue prints and schematic drawings.
• Ability to operate hand and power tools.
• Ability to unload ladder from fleet vehicle and climb ladder.
• Ability to operate fleet vehicle in a safe manner at all times.
• Ability to communicate and provide excellent customer service.
• Valid driver's license.

Preferred:

• Proficiency with CCURE 9000, VideoEdge/Victor, and Talkaphone Intercom preferred.
• CCURE 9000, VideoEdge/Victor, and Talkaphone Intercom certification preferred.

Who we are

At Johnson Controls, we re shaping the future to create a world that s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. If you are an individual with a disability and you need an accommodation during the application process please emailSpecialAccommodations@Tyco. com