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Part Time Customer Service Specialist - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Hoffman Estates, IL Hoffman Estates, Illinois |
About this job
Responsible for delivering exceptional customer support for internal and external customers via inbound/outbound calls and support tickets.
- Provides customer support with assistance of leads and manager via calls and tickets
- Follows through with customers to ensure full resolution of their requests/concerns
- Maintains all records in CRM systems to enable accurate reporting and quality support
- Knowledge of Registers
- Understanding of banking issues related to store operations
- Understanding of core store operational processes
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