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Customer Service Representative - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | New York, NY New York, New York |
About this job
Job Description:
Job Title: Customer Service Representative (Bilingual English/Spanish)
Pay: $14 per hour
Job Type: Full-time temp to perm
Hours: 12:30-9pm (1 weekend day and four days during the week)
Requirements:
-HS Diploma
-Ability to communicate in English and Spanish fully
-1-2 years of experience in a call center environment required
-Good with Microsoft Office and computers in general
Working hours: M-F
Skills:
Responsibilities:
-Provide assistance by telephone to customers and business partners concerning product deliveries, returns, and exchanges
-Diagnose, assess, and resolve problems or issues in a timely manner; communicate with customers when necessary to advise shipment delays and/or information necessary to process orders
-Provide excellent customer service at all times; handle customer complaints and concerns in a professional manner, and obtain customer feedback
-Order Entry