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Healthcare Customer Service Representative
| Hours | Full-time, Part-time |
|---|---|
| Location | Plano, TX Plano, Texas |
About this job
Job Description:
Randstad is seeking a Healthcare Customer Service Representative to join a large health services organization in the Plano, TX area. Please take a look at the qualifications below and if interested please contact me immediately at Hailey. chelton@randstadusa. com
The Customer Service Representative will support the Disability product lines by partnering with internal and external customers by obtaining medical records, addressing simple inquiries, and various other administrative tasks.
Hours: Monday-Friday 8 AM- 5 PM
Pay: $12-13 Per Hour
Skills:
Duties:
Work front lines of customer service to generate positive first impression
Handle inbound and outbound calls from/to providers
Respond to inquiries from claim managers and providers
Scan/Fax/email information to and from providers and other resources as appropriate
Manage all tasks and mail within the process timeframes
Mail or route forms and documentation to units for processing
Skills:
-High school or GED Required
-Excellent communication and interpersonal skills
Proficiency with Microsoft Outlook, Microsoft Word and Microsoft Excel, fax machines, scanning and basic computer skills
Proficiency in managing multiple tasks
Ability to meet deadlines in fast-paced environment
Ability to address/resolve complaints, inquiries and service issues in a professional and effective manner
Attention to detail and accuracy
Possesses strong work ethic and organizational skills
Ability to work independently and be reliable
Will be required to complete a full criminal history background check upon a formal job offer.*
For immediate consideration please send resumes to hailey. chelton@randstadusa. com