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Reservation Call Center Agent- Luxury Hotels
| Hours | Full-time, Part-time |
|---|---|
| Location | Southlake, TX Southlake, Texas |
About this job
Job Description
Come see us at the Job Fair!
6th Annual Hiring Red, White & You! Job Fair
November 9, 2017 - 10:00 a. m. to 2:00 p. m.
Globe Life Park in Arlington - 1000 Ballpark Way Arlington, TX 76011
Sabre Hospitality Solutions serves hoteliers around the globe with the industry s most innovative and comprehensive suite of technology services and products. Our solutions empower hotels and hotel chains to deliver true hospitality reliably and at scale, improving guest experience throughout the traveler journey.
Our team is comprised of the hospitality industry s most innovative and entrepreneurial leaders, and together we form the fastest growing business unit of a $3B+ global technology company. Candidates who join our team must thrive in fast-paced, entrepreneurial environments and be committed to serving the needs of our hospitality customers around the globe. If this sounds like you, we would welcome the opportunity to get to know you better.
- Engage with potential and existing guest inquiries to provide hotel reservation and guest services in a sales based position
- Drive hotel revenue for our customers by successfully offering appropriate products based on callers requests and needs
- Assist with all caller s requests including modifications and cancellations of existing reservations.
- Leverage multiple applications to service guest inquiries
Great base salary plus attractive performance based compensation opportunities!
*Candidates must be able to work an 8 hour shift (each shift has a 45 minute unpaid meal break).
*Candidates must be able to work any days of the week including both weekend days.
*We require a 2-3 week mandatory training
Job Requirements
EDUCATION:
HS diploma or equivalent (GED) is required
College degree or industry related program certifications preferred
EXPERIENCE:
Minimum 1 year of related experience preferred
- Excellent verbal and written skills, time management, and deductive reasoning required
- Fluency in Spanish a plus (Spanish shifts specifically available)
- Prior experience in hospitality (hotel) industry a plus
- Prior experience in customer service/sales positions a plus