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Banking Customer Service Call Center - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Bowie, MD Bowie, Maryland |
About this job
Job Description:
Our Client in Bowie, MD is looking for motivated and friendly Customer Service reps to work in their call center. This is a long term Temp opportunity. If you have the following qualifications please email a Word document of your resume to Stefanie. Luber@randstadusa. com.
-Answer incoming calls
-Address Client's complaints and needs
-Make outgoing calls as needed
-Document conversations for quality assurance
-Answer questions in regards to accounts
-Follow up with customers
-Remain within company's privacy policy
Working hours: 9-5
Skills:
-Friendly and professional demeanor
-2-5 years of banking experience required
-3 years of Customer Service experience
-3 years of Call Center experience
-Microsoft Office
-Professional phone etiquette
-Ability to multitask
-Ability to manage high volume calls
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