Customer Service Representative - Full-time / Part-time

Job DescriptionCustomer Service RepresentativeTRIBE Transport, Inc. is one of the fastest growing, double minority, transportation companies in the country! Since our establishment in 2005, we ve more than doubled in size, and we re still going TRIBE strong. Our success is thanks to our dedicated and talented TRIBE members, and now we re looking for more! Come and join the TRIBE.

Here at TRIBE, Customer service is our priority. Our Customer service representative builds and ensures lasting customer relationships to maximize freight opportunities and support on-time and accurate delivery of customer orders to meet and exceed our customer satisfaction requirements.

Do you genuinely enjoy helping customers? Does problem-solving comes naturally to you? If your target is to maintain a high level of customer satisfaction, join Tribe s Customer Service Team.

Daily Responsibilities:

• Accurately entering all customer orders into the Transportation Management system.
• Assist in setting up pick-up and delivery appointments.
• Understand and execute all customer requirements for freight temperatures and handling.
• Update pertinent information in real-time.
• Serve as a backup for Customer Service Representatives.

Job RequirementsCustomer Service RepresentativeQualifications:

• Minimum of one (1) year Customer Service Experience desired.
• TMW Knowledge desired.
• Excellent computer skills required.
• Excellent organization, relationship building, and planning skills.
• Experience working in a deadline driven environment preferred.
• High School Diploma required.