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in Providence, RI
Customer Service Representative - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Providence, RI Providence, Rhode Island |
About this job
A respected organization is looking for Customer Service Representatives Responsibilities of the CSR:The Customer Service Representative will assist employees and vendors with payment-related inquiries via incoming phone calls. Inquiries include questions on employee expense reimbursements, procurement, and vendor invoices and payments. Uses computerized system for tracking, information gathering, and/or troubleshooting. The customer service representative will handle 30-40 incoming calls daily.
- CSR schedules need to be filled between the hours of 8:30am and 6:30pm Monday through Friday.
- Some overtime may be required during high call volume periods.
- Must have excellent communication, analytical, and problem-solving skills
- 2 years of customer service experience