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in Canton, MA

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Hours Full-time, Part-time
Location Canton, MA
Canton, Massachusetts

About this job

Responsibilities:

  • Answer inbound calls
  • Create tickets and forward to appropriate department
  • Ensure that issues are resolved in a timely manner
  • Other duties as assigned

Requirements:

  • Excellent customer service skills
  • Ability to work under pressure and meet strict deadlines
  • Strong communication skills
  • Excellent organization skills
  • Ability to communicate effectively in person, over the phone and via email