Loss Prevention Service Representative - Great Mall of the Bay Area

Job Description:

• The safety of all store associates and customers is top priority.
• Promote Loss Prevention Awareness/REAL Prevention to sales staff. Encourage use of the COBC Hotline.
• Assist store management in ensuring physical security of location.
• Prevention of losses through teamwork and communication with the staff.
• Abide by all company policies as well as any other standards communicated by management.
• Provide a visual presence at the entrance/exit through courteous and professional interaction with customers.
• Assists in making apprehensions with certified LP Agents when asked for assistance

Organizational Relationships:
This position reports to LP Supervisor. Working relationships with; Store Leadership Team, Sales Staff, LPS, DLPM/RLPM.
Required knowledge, skills & abilities:

• Good verbal and written communication skills.
• Must be able to communicate with all levels of staff and management.
• Ability to evaluate circumstances and make timely decisions.

Minimum Educational Level:

• High School graduate or equivalent.

Experience required:

• 1-2 year's retail experience preferred. State Certification preferred where applicable.

Physical requirements:

• Must be able to stand and walk sales floor for scheduled shift.
• Must be able to lift and carry 20 pounds.