Kelly Services Desktop Support Specialist job in Saint Louis, MO

Kelly Services
Job Title
Desktop Support Specialist
Job Type
Full-time, Part-time
Saint Louis, MO 63141

Desktop Support Specialist

kelly services jobs
Questions? Chat live!- Desktop Support Specialist, St. Louis, MO   Kelly Services is seeking a Desktop Support Specialist for one of our top clients in St. Louis, MO.   Length: 1 Year (Contract W2) Pay Rate: $20.00/hr. (W2- All Inclusive)   Responsibilities  Responsible to deliver outstanding service to both internal and external customers  Resolve customer technology incidents and requests in a timely manner to comply with Service Level Agreements.  Document and clearly communicate technical solutions in a user friendly professional manner.  Install, configure and troubleshoot hardware including but not limited to desktops, laptops, IP phones and peripherals.  Install, configure and troubleshoot software packages, operating systems, and company designed applications.  Record, track and maintain equipment inventory.  Work as part of a team in providing guidance and support to L3 teams.  Recommend proactive measures to reduce overall impact or potential impact of future incidents.  Ability to take on new tasks and learn new technologies in a fast-paced work environment.    Minimum Qualifications  5+ years of experience in a Desktop Support role  Advanced knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN)  Experience troubleshooting hardware and software issues related to laptops, desktops, and printers.  Advanced knowledge of Microsoft Windows Operating Systems. (Windows 7 to 10; Server 2008 to 2012).  Experience with Microsoft Applications such as Office and Skype for Business  Experience working within a corporate or enterprise environment  Experience imaging and configuring laptops and desktops for customer deployment \ Must be able to work flexible hours and weekends as needed  Very Strong troubleshooting, analytical, organizational and communication skills    Preferred Qualifications/Pluses  Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems or equivalent preferred.  Industry certification such as CompTIA A+, Network+, Security+, MCP, MCSE, etc.  Experience with Apple products and Mac OSX.  Knowledge of Virtual Machines such as Parallels and Virtual Box  Experience with System Center Configuration Manager (SCCM)  Ability to write scripts to automate processes in DOS, Bash or Applescript  Experience with Cisco or Avaya Telephony hardware  Experience working with VPN solutions such as RSA, Cisco or OpenVPN    Apply Today! Questions? Chat live!- If you are interested in the position, please apply to this posting with an updated resume and feel free to follow-up with me at . Thank you for your time and I look forward to working with you. Why Kelly®? With Kelly, you’ll have direct connections to leading IT organizations in the best companies around the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™ companies, and more than 9,000 IT hiring managers turn to us each year to access the best talent: people like you. Last year we found 10,000 opportunities for IT professionals. Let us help advance your career today. About Kelly Services® As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]

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