Director, Business Development, CCH

Description:

Preferred Education/ License / Experience\:

The ideal candidate for the Director of Business development will have a BSN or MSN, as well as a Masters Degree in Healthcare Administration/ Business Administration and at least 2 years experience in healthcare administration.

Job Summary

The Director of Business Development will manage the business development of the Continuing Care Hospital and ensure maximum outcomes are being accomplished with growth and business development for the long-term acute care hospital.

 

Responsible for\:

·    Identifying organizational business opportunities and developing strategies to leverage those opportunities

·    Improving the market position of the organization and assisting in every way to attain the desired organizations financial growth

·    Planning the short-term and long-term goals of the organization and ensure those plans are executed in a timely manner

·    Building key referral source relationships

·    Providing education to the referral sources medical staff, case management staff, and others as deemed necessary to promote the specialized care provided by the organization

·    Develop and maintain extensive knowledge of business and the market at all times.

 

Essential Functions

Recommends sufficient number of qualified and competent persons to provide care or services by analyzing departmental staffing requirements and mix.  Utilizes personnel effectively and appropriately and recommends / justifies changes in staffing as needed.

·    Coordinates and integrates department operations, procedures and activities that support hospital mission and strategic plans.  Attends department head meetings, participates in MBO-wide committees, communicates pertinent information to staff and administration, attends other scheduled meetings, actively works to break down barriers to team work and communication.

·    Develops and implements / updates policies and procedures as necessary.

·    Develops, reviews and revises as necessary all department job descriptions at least once annually; assures initial and on-going competence of all staff; monitors and provides timely feedback to staff about performance; completes performance appraisals in a timely manner.

·    Assures continuous assessment and improvement of quality of care or service provided by department; implements measures to improve care of service; participates in other CQI planning and activities.

·    Establishes and monitors process to ensure all staff complete orientation requirements within established time frames; provides other education or training opportunities to staff to assure competency.

·    Evaluates space and resource requirements; develops and submits budget by deadline; monitors and responds to changes in space or resource needs by department on an on-going basis.

·    Identifies and documents need for services not provided by department or organization; researches possible sources to meet needs and recommends most appropriate source; monitors provision of services by selected source.

·    Develops and implements action plan in response to departmental results of climate assessment survey.

·    Works directly with the directors and managers to monitor and manages monthly financials to enhance revenue opportunities and curtail expenses.

·    Manage the capital requests and Performa submissions for all capital item requests for all of the service lines.

·    Work closely with the medical directors of each service line to discuss and plan new business opportunities to enhance patient care, stay on cutting edge of technology and enhance revenue opportunities for the service line.

·    Work directly with the directors, managers, physicians and vendors of each service line to coordinate the trial, purchase and implementation process of any new equipment.

·    

Create and maintain a monthly dashboard in conjunction with the managers and medical directors to display pertinent data for that service line inclusive of Revenues, Volumes, Payer Mix, as well as relevant data.

Qualification:

Education / Accreditation / Licensure (required & preferred)\:

Requires a Bachelor’s Degree in Marketing, Business or Administrative/Mgmt. Degrees.

Preferred Master’s in Business Administration or Healthcare Administration.

Preferred BSN or MSN.

 

Experience (required and preferred)\:

Prefer at least two years of experience in a healthcare setting in a leadership role

 

Knowledge / Skills / Abilities\:

·   Ability to plan good business proposals

·   Excellent Computer skills including Microsoft Word, Excell, PowerPoint, Access and detailed spreadsheet preparation required

·   Excellent project management skills

·   Extensive knowledge of revenue cycle and return on investments for projects

·   Extensive knowledge of capital request process and approvals

·   Able to manage multiple projects at the same time

·   Excellent customer service skills and public speaking skills

·   Experience in cost reduction activities and efficiency of processes

 

 

Additional Responsibilities\:

• Demonstrates a commitment to service, hospital values and professionalism through appropriate conduct and demeanor at all times

• Adheres to and exhibits Catholic Health Initiatives core values\: Reverence\: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us. Integrity\: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness. Compassion\: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community. Excellence\: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.

• Maintains confidentiality and protects sensitive data at all times.

• Adheres to organizational and department specific safety standards and guidelines.

• Works collaboratively and supports efforts of team members.

• Demonstrates exceptional customer service and interacts effectively with physicians, patients, visitors, staff and the broader health care community.