Billing Specialist/Administrative Assistant - Part-time

Objective:
The Billing Specialist/Administrative Assistant is expected to perform a variety of clerical and administrative duties including assistance with invoicing, accounts payable , accounts receivable, and payroll in order to provide the highest quality service to clients.
 
Primary Responsibilities:

• Reflect the core values of Team Baugh, LLC, (d.b.a. an independently owned and operated Home Instead Senior Care franchise)
• Answer calls in a friendly, professional and knowledgeable manner
• Field new client inquiries over the phone in a knowledgeable manner and schedule service calls
• Assist with hiring process of new CAREGivers
• Assist with billing processing, including client invoices and CAREGiver payroll
• Enter and maintain accurate client and CAREGiver records in software
• Communicate client and CAREGiver concerns or problems with owner or other staff members as appropriate
• Maintain regular attendance at the office to execute job responsibilities
• Demonstrate open and effective communication with owner, colleagues and CAREGivers

 Secondary Responsibilities:

• Assist with making reference calls on prospective CAREGivers in a timely manner
• Field employment inquiries from prospective CAREGivers and arrange for application process as needed
• Participate in CAREGiver meetings
• Perform any and all other functions and responsibilities deemed necessary

 Knowledge, Skills and Abilities:

• This position must have an understanding of and uphold the policies and procedures established by Team Baugh, LLC (d.b.a. an independently owned and operated Home Instead Senior Care franchise)
• This position must demonstrate excellent oral and written communication skills and the ability to listen effectively
• This position must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Ability to demonstrate effective interpersonal skills essential as well as sound judgment and good decision-making skills
• Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
• Ability to organize and prioritize daily, monthly and yearly work
• Ability to establish good working relationships with management, colleagues, franchise owners and their staff
• Ability to sit at a desk and listen effectively for long periods of time on the telephone
• Ability to present a professional appearance and demeanor
• Ability to operate office equipment 
• Must be patient and congenial on the telephone 
• Must have computer skills and be proficient in Word, and Excel
• QuickBooks experience a plus
• Ability to work evenings or weekends as required
• Ability to perform duties in a professional office setting

Each Home Instead franchise is independently owned and operated.