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Customer Service Representative (Market Research)
| Hours | Part-time |
|---|---|
| Location | Kernersville, NC Kernersville, North Carolina |
About this job
On behalf of Directions Research, Headway Workforce Solutions is hiring Customer Service Representatives (Market Research) to work on a short-term market research project. In this role, you will be conducting surveys with guests at a local restaurant in order to gather important information related to their overall experience. Pay is $17.00 per hour. This is a 7 day assignment.
What you'll do:
- Work with the restaurant staff to identify eligible guests
- Approach guests and ask them to complete a short survey
- Explain the importance of the survey and overcome any objections in order to gain participation
- Assist participants with using a Tablet device, as needed
- Meticulously account for incentives given to participants
Dates and Times:
- Project will last from Monday December 11 - Sunday December 17
- Two shifts are available
- 11:15 am - 5:00 pm
- 5:15 pm - 9:30 pm
- Qualified staff must be available to work all scheduled days
Paid Phone Training:
- Friday, December 8th at 3:00pm ET
Location:
Kernersville, NC 27284
Compensation:
$17.00 per hour + paid training
Candidate Requirements:
- Individuals who have an outgoing personality and are not afraid to approach strangers
- Qualified candidates will be dedicated to hitting the survey goals outlined for this project
- You must be available to work all scheduled shifts
- You should be self-motivated to work independently and follow specific directions
Individuals with previous surveying, data collection, customer service, or research experience are encouraged to apply!
Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.