PRODUCT MANAGER - Full-time / Part-time

POSITION PURPOSE

Working at the world's fourth largest retailer mixes the best of many worlds: cutting-edge technologies applied to business problems, solving real needs for customers who spend billions of dollars across our stores in North America. QuoteCenter is an application Home Depot store associates use to build large product orders for our Pro customers.

 What is it like to work at The Home Depot QuoteCenter?

We were a startup once upon a time and much of our startup culture still exists: the agility of a small operation, the impact that comes with being a leader in our industry. Our team uses the latest technologies to build new products that facilitate 10-figure sales volumes at The Home Depot. We invest proactively in our people. The mission of the QuoteCenter product team is to radically reimagine the shopping experience at Home Depot utilizing the latest web technologies and data tools. 

 We have multiple openings for Senior Product Managers:

• Associate Experience - drive our product management efforts to revolutionize the associate sales experience.
• New Product & Service Offerings - drive our product management efforts in identifying and developing new product programs.
• Marketplace - drive our product management efforts to build a Pro Contractor marketplace.

 Product Management is charged with being the customer’s voice within the company and develops an understanding of what our customers will need now and in the future.  That understanding will be brought to life in Business cases, Concepts, Product Roadmaps, MRD development and in interactions with senior management, engineering, sales, support, marketing and with partners and customers.  These positions require proven communication and collaboration skills and a track record of interacting with technical, product, and marketing teams. You must be self-motivated and have strong leadership skills, good business sense, and experience with software business and development processes.

Job Responsibilities

• Manage products through their life cycle—introduction, growth, maturity and ending stages
• Work with marketing to specify market requirements for current and future products by conducting market research supported by site visits to customers and non-customers
• Develop the product roadmap; articulate the unique value proposition based on a deep understanding of the market trends, competitive threats, voice of customer, and analytics
• Collect and measure key product metrics to inform success/failure of each release and plan iterations accordingly. 
• Work with engineering and review product functional specifications and provide detailed feedback on customer expectations
• Develop and implement a company-wide go-to-market plan, working with all departments to execute
• Work with sales to drive achievement of planned revenue for your products
• Own the results. Analyze KPI’s and use them to drive decision-making about the future of the product

 Experience

• Built a successful product from vision to launch
• Researching to new market opportunities cross-functionally with UX and Marketing

 MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

40% - Strategy & Planning:
Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide Home Depot customers and associates with an unparalleled shopping experience
Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
Identifies goals, metrics, and analytics to determine product value; continually making recommendations and refinements to the product backlog based on learnings
Conduct end user research to help identify user stories and help determine Minimum Viable Product (MVP)
Partners with Finance to understand financial needs and assists in the creation of business plans for new opportunities
Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
Evaluates research and market analysis on industry innovations and technology platforms to recommend the best possible solution
30% - Delivery & Execution:
Ensure product is aligned with company, stakeholder and end-user priorities to drive sales, improve efficiency, and improve customer satisfaction
Formulates, tests and refines assumptions and hypotheses through user research and testing
Creates, prioritizes and accepts user stories; incorporate them into release planning
Makes product decisions that drive value on a daily basis
Identifies pros, cons, issues, obstacles, dependencies and value associated with features and enhancements
Participates in standups, iteration planning sessions, product demos and retrospectives
Condenses complex technical concepts into non-technical language for stakeholders
30% - People:
Fosters collaboration with team members (Engineering, User Experience Designers, etc.) to drive value and collectively identify and resolve impediments
Acts as a proponent of modern software development practices
Advocates for the end user and stakeholder by empathizing with and understanding user needs and becoming the domain expert
Regularly works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
Manages cross functional team and stakeholder expectations to execute on product strategy; provides education to requestors to determine prioritization based on tangible benefits and/or user experience
Exhibit active listening, facilitate sessions, and clearly communicate at all levels (Executive Leadership Team, store associates, etc.) and in all formats the product s long term strategy which is used to prioritize short-term action
NATURE AND SCOPE
Typically reports to the Product Management Manager or Sr. Manager.
ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Must be legally permitted to work in the United States
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 1 years
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Additional Qualifications:

Preferred Qualifications:

• Minimum 3 years’ experience as a software product manager
• Have an entrepreneurial spirit with a keen eye for identifying new market opportunities and transforming that into an actionable plan
• Thrive in ambiguity where the solution doesn't exist and the problems aren't fully known
• Results driven candidate that can take an idea and develop a strong business case that will become the team's roadmap
• Knowledgeable in technology and enterprise software
• Ability to work and lead across all parts of the organization
• Strong organizational and analytical skills
• Comfortable and experienced in presenting to large and senior audiences
• Must be able to present product vision/strategy to executives and business stake holders
• Excellent communicator in both verbal and written form.
• Polished presentation skills, creating materials and presenting to various levels of management.
• Big picture thinker able to operate effectively at 30,000 foot view, but also able to get into the details when necessary.
• Strong story teller, is able to formulate cohesive messages with meaningful and impactful points that resonate with target audience.
• Self-starter, requires little to no direction to be effective at role.

Knowledge, Skills, Abilities and Competencies:

Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals 
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives 
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences 
Cultivates Innovation: Creating new and better ways for the organization to be successful 
Customer Focus: Building strong customer relationships and delivering customer-centric solutions 
Drives Results: Consistently achieves results, even under tough circumstances 
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people 
Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear 
Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder 
Organizational Savvy: Maneuvering comfortably through complex policy, process and people-related organizational dynamics 
Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations 
Empathy: Understands the needs of multiple stakeholders and is responsive in meeting their needs with the most optimal resolution 
Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals