The job below is no longer available.

You might also like

in Lenox, GA

Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Lenox, GA
Lenox, Georgia

About this job

SENIOR STYLIST | Roles & Responsibilities Reports To: Store Manager / Assistant Store Manager (ASM)

Objective To drive sales through creating a unique, innovative and inspirational customer experience encompassing the Free People lifestyle and brand image, resulting in positive customer relationships and a profitable store.

Customer Experience

* Meet or exceed personal Sales Goal in order to help the store achieve its sales goals.

* Expand and manage client base through the following:

* Outreach and Networking: initiate connections through social media, e-mail, hand written communication, telephone, and in person communication daily/weekly.

* Sales Generation: build customer connections through appointments and in store events.

* Follow - Up: Further personalize the customer relationships through thanking the customer and following up on the experience. Maintain customer client books and social media relations.

* Be the expert of current fashion trends in the industry and the Brand. Creatively communicate fashion awareness to team and customer.

* Demonstrate entrepreneurship to connect with the customers and create business through events and social media. Partner with Store Manager to execute.

* Embody and represent the company culture on the sales floor while ensuring adherence to policies and procedures.

* Demonstrate understanding of systems and programs, including point of sale and MPOS.

* Uphold a highly organized system for maintaining customer communication, data, appointments, and sales tracking.

Leadership

* Serve as a Store/District leader in customer service, product information, and outfitting for the total store assortment.

* Mentor Stylists on all aspects of the customer experience through fit sessions, fashion boards, morning meetings and workshops.

* Partner with SM in managing and communicating Store/District SPH goals and results.

* Interpret and articulate the FP lifestyle and culture.

* Maintain an awareness of fashion trends, store concepts through the Scenic Route, BLDG25, Workshop, and additional communication from the merchandising team.

* Contribute at a high-level in store meetings, fit sessions, outfitting, and walk-throughs.

* Collaborate with the store leadership team to communicate customer feedback.

* Offer community resources and local recommendations for your customer (ex. tailor, restaurant, dry cleaner, etc.).

* Collaborate with management team to run selling contests and ensure team participation.