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in Pawtucket, RI

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About this job

We are looking for an enthusiastic and talented individual with a passion for providing a positive customer experience. Our team is focused on results and maintains a high customer satisfaction rating. The role of the Customer Success Representative is to help maintain and bolster customer satisfaction. This entry-level position will enable you to learn best practices in customer service, operations, interact with all teams internal and get in on the ground floor with a growing company. Innovation’s strong commitment to customer success will provide you with a unique opportunity to become an integral part of Innovation’s success. 

Responsibilities include, but are not limited to:

Help customers at a retail setting
Schedule retail events in RI and MA stores
Train new starts on basic CSR

Report new trends to client specialists
Promote new services and prices to customers



Skills/Areas of Experience:


Bachelor's degree or equivalent combination of education and experience 
Experience with event marketing (No door to door or business to business) 
Excellent communications skills, both written and oral 
Experience giving presentations, training, or related activity 

 

Positions are limited. Please note that we do not have any door to door positions at our company.