Communications Program Manager

As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit T-Mobile is the nation's Un-carrier and the fastest growing US wireless company thanks to an unconventional philosophy built on listening to customers and disrupting the status quo. For the past five years, we've been pounding out a steady drumbeat of industry-rocking Un-carrier moves that are changing US wireless for good. Our unique brand story and breakout brand voice have been key to our success.
 
Now, we're looking for a rock star Communications and Information Program Manager who will be the voice of the Un-carrier brand as related to Compensation and Incentives. You'll work closely with HR Compensation Design, project teams, operational communications team, EIT and field leadership.
 
Your work will be in the spotlight, and you'll need to be just as adept at the writing traditional communications as you are at developing FAQ's, support tools and weekly progress updates regarding issues and initiatives that impact compensation. The successful candidate will be a collaboration ninja balancing a huge variety of projects across a bunch of people and priorities and will be able to easily channel different skill sets and voices depending on your partners in collaboration and end user. While the quality and accomplishments of a person's career will be the determining factor, the finalist must have the following requisite qualifications:
 

• Exceptional communication skills (oral and written).
• 2+ years' experience in organizational programs, project management or related area.
• 2+ years of supervisory or program management experience, including cross-functional management.
• Demonstrated strong collaboration skills and organizational skills with a history of anticipating issues and taking proactive action to develop and implement an appropriate response plan.
• Proficient using MS Office, PowerPoint and SharePoint

 
Preferred

• Knowledge of and understanding of Compensation and Incentives
• Prior experience in Retail or @Work channel  
• Wireless Telecom experience a plus

 
 
Personal Characteristics

• Excellent communication skills, both verbal and written
• Thrives in a fast-paced environment of change and innovation; Agile pro who is confident and cool under pressure.
• A roll-up-your-sleeves attitude with a bias towards action; a self-starter who takes initiative rather than waiting for direction.
• A strategic thinker; able to see how brand voice impacts the business overall
• Strong attention to detail with a relentless focus on quality
• A team player who can also have a little fun at work

 
Education

• Bachelor's degree preferred. Additional relevant experience may be considered in lieu of degree.

Responsibilities;

• Drafting Compensation and Incentives communications and support materials for T-Mobile commissioned employees.
• Responsible for weekly report out on all Compensation and Incentives initiatives and upcoming releases.  
• Developing communications that help audiences better understand Compensation and Incentives programs and initiatives. 
• Maintain Communications and support materials archive 
• Coordinate communications, mail merges, FAQ's and field updates
• Coordinate and maintain field facing resource documents
• SME for the Compensation and Incentives plans

At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Pre-employment background screen.
 
*LI-RD-AR1We Take Equal Opportunity Seriously - By Choice.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.