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Hours Full-time, Part-time
Location Bellevue, WA
Bellevue, Washington

About this job

As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS. For more information, please visit This position is responsible for the processing of day to day Pricing requests received from various teams impacting multiple sales channels. This position ensures that the requested action received from business partners is in alignment with the requestors desired strategic outcome and that all work output is executed with 100% accuracy as the goal. This position is an advocate for the needs of frontline teams to ensure that they have the information and tools related to Pricing they need to serve their customers.
 
This position understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals. This position facilitates communication between organizational units to align the needs of business units in order to assist with the creation of requirement work products for solution providers. This role plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery. This role provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. This role assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service related initiatives.Minimum required
  • Minimum of 3 to 5 years of systems analysis experience with understanding strategic business information systems
  • Working understanding of BSA best practice and principles; demonstrated ability to apply BSA principles required. Strong organizational skills and attention to detail.
  • Experience with multiple system development life-cycle mythologies
  • Ability to effectively apply techniques which consists of textual formats, modals and diagrams.
  • Working understanding of business process and system process within one or more knowledge areas
  • Good written and communication skills; effectively communication with all employee levels and levels of management.
  • Experience with identifying and resolving requirement impacting issues, working with members of project management team and business SME's/executives to develop and implement viable solutions.
  • Certificate in Business Systems Analysis (preferably in a quantitative discipline) or equivalent work experience
  • Demonstrates competent consulting skills and experience to bridge the gap between technology and business operations to enable organizations to make effective decisions.
  • Technical writing skills producing clear and unambiguous deliverables
  • Must be proficient and have experience using MS Office (Excel, Word, PowerPoint) and Visio
    (Desired)
  • Experience with SharePoint
 
Desired:
  • Experience directly supporting or working on frontline Care or Retail teams
  • Experience with the systems that support the frontline sales channels across the company
  • Familiarity with the Go To Market efforts for Device and Accessory launches

Education
Minimum Required
  • Bachelors' Degree in a quantitative discipline preferred. Additional relevant work experience may be considered in lieu of degree
Enterprise Core Competencies
Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.
 
Essential Functions
  • Elicits and evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguishes presented user requests from the underlying true needs, and distinguishes solution ideas from requests. Understands how policies, systems and processes impacts requests/projects. Shares business knowledge and understanding among business systems analysts and project stakeholders. Brokers consensus among stakeholders with conflicting needs.
  • Utilizes a deep understanding of the operation of pricing systems to meet the rapidly changing needs of the business while executing the work with a high degree of accuracy.
  • Utilizes modeling approach to represent requirement information in graphical forms that augment textual representation.
  • Develops a business analysis work-plan to manage own tasks, deliverables, schedule and provides information to stakeholders and Project Management. Depends on other knowledge area BSA's in development of their work-plans.
  • Provides SME leadership and consulting support on complex tasks. Initiate and execute initiatives to improve the processes, procedures, and tools utilized by the team. Reviews deliverables and provides input for other analysts. Strong understanding of all business channels.
  • Contributes to process improvement initiatives.
At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen.We Take Equal Opportunity Seriously - By Choice.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.