Customer Service Representative - Full-time / Part-time

Do you enjoy engaging with customers on a day to day basis? Do you want to work for a place whose focus is to be known as “a great place to work”? Are you looking for the opportunity to learn, grow, and advance with a company? PrideStaff might have the perfect opportunity for you!

Role and Responsibilities

PrideStaff is seeking a Customer Service individual with strong communication skills who is comfortable working in a team-oriented environment for a mid-size research center. For this position, part-time first shifts are available from 8:00 am to 5:00 pm and from 11:30 am to 8:00 pm. And this position requires a 20 to 40 hour work week. This position will pay between $11-14 per hour depending upon experience.

Job Description:

· Conduct outbound 10-20 minute telephone interviews using a pre-determined set of questions

· Depending on the project, may need to network to the appropriate person to complete the interview

· Accurately document the results of the telephone interview using computerized interviewing software

· Report to the Interviewing Department Manager

· No telemarketing or selling involved, all calls to existing customer base

Qualifications:

· Strong interpersonal skills, pleasant phone voice, articulate

· Detail-oriented

· Excellent listening and recall skills

· Computer and typing accuracy

· Ability to work independently, yet function as a team member

· Must be able to pass drug screening and background checks

Preferred Skills

Telephone-based work experience is helpful, but not required.