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Hours Full-time, Part-time
Location Atlanta, GA
Atlanta, Georgia

About this job

POSITION PURPOSE:
Manage store operations processes for specific area(s) of responsibility and manage projects focusing on process improvements that support the needs of the stores/field. Provide input and resources, partnering with the Operations Strategy Team and others to drive major process improvement initiatives for Home Depot.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES:
  • Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field. 
  • Develop and implement changes that improve overall store operations processes that are likely to add value to the stores' bottom line. Manage/drive core store operations projects and/or process improvements. 
  • Manage day to day processes related to their areas of responsibility. Create and maintain project work plans. 
  • Manage issues and roadblocks that arise related to their area of responsibility. 
  • Respond proactively to unanticipated store needs arising out of a variety of inputs. Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement. 
  • Communicate effectively and build strong, effective partnerships with the field/stores and throughout The Home Depot. 
  • Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise. 
  • Provide guidance and training specific to area of expertise. Assist in collaborating findings from data and making verbal/written recommendations. Demonstrate proficiency/understanding of specific processes. 
  • Maintain knowledge base regarding specific operations and processes within store operations 
  • Responsible for appropriate selection, terminations, performance appraisal and professional development of support team (Business Analysts).
NATURE AND SCOPE:
  • Direct and indirect reports typically include 2-5 Business Analysts. 
  • Typically requires frequent persuasion or influencing of others. Usually assigns and reviews work of others. 
  • Typically procedures for analyzing situations and making conclusions are very diverse. 
  • Typically considers among many different options or procedures when solving problems. 
  • Typically, once given general assignments, determines priorities and defines what should be done and how to do it.
ENVIRONMENTAL JOB REQUIREMENTS:
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Travel:
Typically requires overnight travel less than 10% of the time.

Additional Environmental Job Requirements:
Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.MINIMUM QUALIFICATIONS:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience: 5 years

Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:
  • PMI certification preferred. 
  • 3 years of retail experience or process management in related area.
Knowledge, Skills, Abilities and Competencies:
  • Strong business, functional and/or store knowledge for their area of responsibility 
  • Leadership and management experience preferred 
  • Strong operations, retail and/or field experience required 
  • Ability to partner/communicate well with the field/stores 
  • High sense of urgency in responding to field needs 
  • Strong big picture; strategic thinking skills 
  • Strong quantitative skills such as statistics and data analysis.