Style Advisor, Full Time: Bloomingdale's 59th Street, NYC

Job Overview:

The responsibility of the Style Advisor: to Engender Customer Loyalty to the Bloomingdale’s brand by helping to create an Easy, Fashionable, Personal and Fun customer experience.

Essential Functions:

Impress the Customer

• Demonstrate exemplary interpersonal skills by inserting your personality and unique characteristics into interactions with customers
• Being Customer Centric; determining the most effective approach with each customer based on what the customer wants

Sell the Product

• Expert on product and fashion and sells with a Fashion Voice. Shares fashion knowledge.
• Is a pacesetter in pop culture trend spotting; able to translate assortment to reflect trends
• Possesses selling expertise beyond immediate FOB; knows about and sells related businesses.
• Connect Customer with Product, whatever channel or location it comes from
• Achieve Personal Sales goals

Sell the Bloomingdale’s Experience

• Sell product and services throughout the entire store
• Leverage and champion the Loyallist program to drive relationships and sales volume
• Use fulfillment tools and multiple channels to meet the customers need
• Confidently use selling technology to meet the needs of the customer
• Proactively create Style Advisor events (girlfriend parties, trend presentations, fit events, etc.) in partnership with Manager and Public Relations

Build Relationships

• Acquire and develop clients. Build client base by consistently adding new clients and working to develop relationships with existing clients
• Develop and maintain positive working relationships with other associates, both in own area and throughout the store.

Qualifications:

Skills Required

• Ability to turn a customer into a client
• Enjoy meeting and interacting with customers/clients; demonstrates an energetic and positive attitude
• Expert in selling technology
• Strong interpersonal and communication skills
• Ability to work in a fast-paced environment, handle multiple requests
• A team player who possesses the ability to work in a learning environment
• Ability to communicate effectively with customers, peers and management

This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.