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Sr. Analyst, Service Partner Development
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Atlanta, GA Atlanta, Georgia |
About this job
POSITION PURPOSE
The Sr. Analyst, Service Partner Development contributes in a lead role to the Sr. Management team in the evaluation, development and implementation of process improvements related to effectively pre-qualifying installer base prior to onboarding. This role will partner in all aspects of the process including but not limited to qualifying, document validation and collection, installer invitation and progression. The Sr. Analyst will drive connectivity with service partners from inception to completion. This position will have primary responsibility for the development and maintenance of process improvements, reporting out on projects and other initiatives. The Sr. Analyst will act as a strategic thought partner on issues facing the business. The incumbent will also develop and track performance as well as monitor trends.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
Reports to Manager, Services
No associates report to this role on a permanent basis, but requires the technical leadership of a project work team: may select team members and assess capabilities, provide technical training, provide information necessary to meet work, project or program objectives, evaluate program or project performance.
ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 3 years
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Knowledge, Skills, Abilities and Competencies:
The Sr. Analyst, Service Partner Development contributes in a lead role to the Sr. Management team in the evaluation, development and implementation of process improvements related to effectively pre-qualifying installer base prior to onboarding. This role will partner in all aspects of the process including but not limited to qualifying, document validation and collection, installer invitation and progression. The Sr. Analyst will drive connectivity with service partners from inception to completion. This position will have primary responsibility for the development and maintenance of process improvements, reporting out on projects and other initiatives. The Sr. Analyst will act as a strategic thought partner on issues facing the business. The incumbent will also develop and track performance as well as monitor trends.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
- 50% Lead all phases of a project's life cycle including defining the business need, establishing criteria and business requirements, understanding the impact to the business and designing and rolling out the project
- 25% Serve as a subject matter expert and perform research and/or analysis within assigned projects or category of business
- 25% Establish and report on metrics of assigned projects or categories to gauge business value
Reports to Manager, Services
No associates report to this role on a permanent basis, but requires the technical leadership of a project work team: may select team members and assess capabilities, provide technical training, provide information necessary to meet work, project or program objectives, evaluate program or project performance.
ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 3 years
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Knowledge, Skills, Abilities and Competencies:
- Strong project management skills, including strong process orientation, ability to work and lead cross functional teams, strategic thinking and creative problem solving skills.
- Analytical; Extensive knowledge of statistical methods and modeling
- Ability to establish priorities and procedures for accomplishing work within established deadlines; ability to lead multiple projects and manage toward deadlines and deliverables
- Strong communication and presentation skills, including ability to interact at Officer level; ability to negotiate and persuade
- Proven success in increasing management roles handling multiple projects with competing deadlines.
- Ability to assimilate extensive amounts of detailed data, analyze and summarize vast amounts of information as well as understand all of the detail supporting the analysis.