Real Estate Customer Service and Sales Representative

Job Description

A Real Estate Customer Service and Sales Representative is a real estate agent who clients depend on to get them through the purchase and sale of a property. Real estate transactions are daunting and complicated so clients need Real Estate Customer Service and Sales Representatives to help them work through how to price their home, get it ready for showings and then find a new home to call their own. In this position, you will advise clients on how to make their home marketable and will provide advice during the home search process to help them find their dream home.

Working on a Real Estate Team

As a member of a successful real estate team or small brokerage, you'll receive the guidance and coaching necessary to succeed. This is a great way to transition into the real estate industry and learn from professionals who have built and currently manage effective small businesses in your local area.

Note: In this role, you'll work as a licensed real estate agent for a productive real estate team or small brokerage advertising on Zillow Group sites in your local market. You will NOT be employed by or working directly for Zillow Group.

Regulatory notice: To work as a real estate agent, you must obtain a license in the state where you will be working. Like getting a driver's license, state-authorized training/testing is required to obtain a license. Third-party educational institutions provide this fee-based training to the general public. We will help you navigate the process of getting your real estate license, just ask us how!

Job Responsibilities

• Provide amazing customer service to every customer in your portfolio and communicate with them on a regular basis
• Advise clients on ways to make their home stand out in the real estate market and provide resources for details such as home improvements, repairs and staging
• Work with other Real Estate Customer Service and Sales Representatives when offers are submitted and represent your clients' needs
• Keep track of current home sales and listings
• Advertise your Real Estate Customer Service and Sales Representative services to the local market

Requirements and Additional Details

• Those candidates who have an existing real estate license and are currently affiliated with a real estate brokerage are not eligible for this opportunity.
• In this role, you will not be working for Zillow Group, but for an independent real estate team or small brokerage using Zillow Group software and services.

About Zillow Group

Zillow Group (NASDAQ: Z and ZG) houses a portfolio of the largest real estate and home-related brands on the web and mobile. The company's brands focus on all stages of the home lifecycle: renting, buying, selling, financing and home improvement. Zillow Group is committed to empowering consumers with unparalleled data, inspiration and knowledge around homes, and connecting them with the right local professionals to help.

Through this posting Zillow Group aims to help real estate teams and brokers who advertise on its platform connect with people possessing great customer service and sales experience in other fields, which might make them excellent real estate professionals.

Industry

Customer Service