Director, Mainframe Systems Software - Full-time / Part-time

 

This position is responsible for the primary24x7x365 support, maintenance and system availability of three primary mainframe Operating Systems (zTPF, zVM and zLinux) and all business critical Production, Test and Development application systems within these environments including but not limited to the MARSHA Reservations System. This domain also has the accountability for support of over 5,000 global property connections and related technologies using over three dozen software/hardware connection methods as well as all the development and production support systems for the primary, strategic systems.

This position has direct line management of associates.  Responsibilities and accountabilities include Operational, Infrastructure, Process maintenance and support, Initiative support (both Applications and Infrastructure), System Tools, Automation and 24x7x365 Production Support for all the Applications and Systems on the zTPF, zVM and zLinux mainframe platform.

 

 

 

CORE WORK ACTIVITIES                                                                                   

Leadership 

•Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.

 

•Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action.

 

•Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.

 

•Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

 

•Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

 

•Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

 

Managing Execution 

•Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.

 

•Strategy Execution– Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.

 

•Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

 

Building Relationships 

•Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.

 

•Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

 

•Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

 

Generating Talent and Organizational Capability 

•Developing Others - Plans and supports the development of others’ skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively; provides high visibility to individuals with potential; offers challenging assignments that build confidence and credibility and provides such individuals with a personal vision for their future.

 

•Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

 

Learning and Applying Professional Expertise 

•Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

•Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

 

•Technical Intelligence: knowledge and ability to identify technological opportunities and threats that could affect the future growth and survival of the business.

•Technology Life Cycle:  knowledge of the Life Cycle of technologies and how applications, infrastructure, and processes relate to these timelines.

•IT Systems:  Knowledge of IT systems supporting the business including benefits, requirements, costs, justification, and operations. 

•IT Resources:  The ability to secure and manage IT resources to achieve business objectives (e.g., contracts, vendor relationships, financial accountability, portfolio management, information and resource planning) and measure project impact.

 

 

•Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.

 

•Strategy Knowledge - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage business operations and generate innovative solutions to approach function-specific strategic work challenges.

 

•Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

 

•Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

 

•Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.

 

•Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.

 

•Reading Comprehension - Understands written sentences and paragraphs in work related documents.

 

•Writing - Communicates effectively in writing as appropriate for the needs of the audience.