On Call (After Hours) Scheduler - Work from Home!

COMPANY DESCRIPTION

Home Instead Senior Care is the world's largest provider of non-medical home care and companionship services for seniors, with more than 1100 independently owned and operated franchises in over 12 countries. Non-medical services include companionship, meal preparation, medication reminders, light housekeeping, incidental transportation and personal care. Our services are performed by screened, trained and bonded employees for as little as a few hours a day up to 24 hours a day, 7 days a week.

Our company here in Denver is built upon a set of core values, including honesty and integrity. These values have been instrumental in our success. You will be working with an experienced and dedicated group of professionals who have helped Home Instead Senior Care excel into one of America's fastest growing and respected companies as recognized by the Denver Business Journal, The Wall Street Journal, Entrepreneur Magazine, and Time Magazine. Most recently Home Instead Senior Care was recognized as a 2017 Top 25 Employer in the Health Care and Social Industries by Forbes Magazine!

www.homeinstead.com/denversouth

JOB DESCRIPTION

Are you interested in joining a growing company committed to excellence? Still haven’t found a job with the company culture you’ve been looking for? Are you passionate about making a difference?

We are looking for someone with excellent computer and phone skills, high attention to detail and organization, and a positive, “can-do” attitude.  This work from home position is ideal for someone who enjoys people, multitasking, and working together with a team (we will provide onsite training and continued opportunities for growth).

POSITION DETAILS

• Work from Home!
• Must be available evenings (5p to 8a though calls don't go all night) and weekends, as well as occasional holiday work.
• Answer each incoming call in a friendly, professional and knowledgeable manner.
• Oversee the professional CAREGiver experience and Client’s Satisfaction by successfully monitoring, mediating, logging and reporting all Client and CAREGiver activity.
• Successfully coordinate CAREGiver schedules on a daily basis to ensure reliable and not redundant service.
• Support a dynamic, committed team passionate about enhancing the lives of older adults.

POSITION QUALIFICATIONS

• High Integrity
• Ability to multi-task
• Passion for seniors
• Ability to demonstrate effective interpersonal skills
• A sense of urgency
• Sound judgment and good decision-making skills
• Demonstrate integrity and fair-mindedness consistent with office standards, practices, policies and procedures
• Excellent verbal and presentation skills
• Ability to work as a team
• Previous receptionist and/or administrative assistant experience preferred
• Complete a criminal background, MVR, drug screen & reference checks
• Knowledge of long term care options such as home care, assisted living, hospice, or skilled nursing (preferred)

TO APPLY:

Application Deadline: Monday, November 20, 2017

Must submit a resume AND cover letter.

Each Home Instead Senior Care franchise is independently owned and operated and practices equal employment opportunities.

Job Type: Full-time

Compensation Begins at $65/weeknight, $125/weekend day

Job Location:

• Denver, CO

Each Home Instead franchise is independently owned and operated.