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Hours Full-time, Part-time
Location Phoenix, Arizona 85003
Phoenix, Arizona

About this job

The Regional Field Operations Manager is responsible for understanding, implementing and enforcing the retail merchandising process within the Home Improvement sector. The position must deliver consistent leadership that will ensure the quality of our services. The retail process includes planning, scheduling and overseeing all aspects of retail merchandising in the manager's assigned territories. Responsibilities: Essential Duties and Responsibilities: * Monitor and manage operating costs by defined geography to maximize contribution. * Maximize geography contribution by having the right people, in the right place, following the process. * Develops and maintains a strong working relationship with field support, recruiting, and client services. * Builds and maintains a positive working relationship with management, clients, and customers. * Prepares and submits to management all required paperwork on a timely basis. * Inspects company equipment on a regular basis to ensure proper maintenance. * Recruits, interviews and hires for supervisory and Rep positions. * Ensure quality by training and developing Team Leads on company process, policies, procedures and position responsibilities.


Requirements
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

1. Ability to ensure high quality, profitable service levels through effective and efficient execution of services and to meet customer expectations and needs including efficient, productive techniques.

2. Ability to establish and maintain recruiting sources to ensure sufficient specialty representatives are available to complete the varied tasks assigned.

3. Ability to select, hire, train, and develop subordinates to ensure the successful performance of their principal duties and responsibilities.

4. Ability to effectively communicate with subordinates, management and external customers to ensure proper coordination of the project completion process.

5. Ability to track progress and measure results against financial and service goals.

6. Ability to ensure safety of all employees at all times whether in the office, traveling or while providing services.

Experience in effectively managing and leading large numbers of hourly employees in a service related industry. Experience also necessary in successful team building, geographically dispersed staff, customer relations, employee performance management, sales and personal computer operations.

Education/Experience: Bachelor's Degree from a four-year college or university preferred; or at least 3 year's related experience and/or training; or equivalent combination of education and experience.

Computer Skills: PC proficiency; working knowledge of Word, Excel, PowerPoint and Outlook

A valid drivers' license is required.

This job has direct supervisory responsibilities.

Office and field environment with extensive travel required within your defined geography.