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in Columbia, MD
Customer Service Manager - Full-time
•30 days ago
Hours | Full-time |
---|---|
Location | Columbia, MD Columbia, Maryland |
About this job
Carday Associates, Inc., a TPA located in Columbia, MD, is looking for a Customer Service Manager. The company administers a varied client list, with multiple types of benefit plans, covering many participants.
Candidates for this position must have: Knowledge of multi-employer health and welfare fund administration or other related health care administrationAbility to manage initial customer service training, as well as on-going education in the field
Assist in resolving issues (simple and complex) for callers in accord with the rules of the plan the caller is utilizingThe candidate will work with other departments to obtain the correct resolution for the callerCustomer Service experience is required, as well as knowledge of computer programs such as Word, Excel, etc.The ability to handle a fast-paced, high volume environment is a must Company offers a full benefit package. Please send cover letter, resume and salary requirement via fax @ 410-872-9530 or hr@cardayassociates.com
Applications received online will not be considered for position. The Baltimore Sun . Keywords: Customer Service Manager, Location: Columbia, MD - 21045