Full Time/Part Time Sales Representative-Retail (Contractor)

Part Time Retail Sales Position

Position Title: Retail Sales Representative Full Time

Location: Missoula MT

Purpose: To work as a sales associate within retail stores and promote and sell Video, Internet and Digital Telephone services of a reputable cable company

Essential Duties and Responsibilities

· Communicates with customers in person to sell new/upgrade cable products and services. Utilizes sales offers and techniques to ensure long-term retention of customers and services.

· Completes orders for cable service through order entry systems via phone

· Delivers superior customer service and sales support to potential customers and employees

· Accurately completes all work orders and paperwork associated with each job function.

· Works weekends as needed to accomplish goals.

· Must maintain professional appearance and wear branded uniform shirt.

· Works with retail sales team to ensure that all orders are completed in a timely manner.

· Performs other duties as assigned.

Job Related Qualification Standards

· Must have excellent sales, persuasion, and communication skills and abilities.

· Must possess basic typing skills. Data entry experience and PC knowledge required (must demonstrate competency using Microsoft Word, Excel, and Windows).

· Knowledge of cable industry.

· Must maintain regular attendance and be able to work flexible hours including evenings and weekends. Must be able to work at multiple locations as needed.

· Must be able to interact with coworkers in a positive manner, follow directions and work rules, and accept constructive feedback.

· Must have experience working with the public utilizing excellent customer service skills to maintain positive company image.

· Must be self-motivated and able to work with minimum supervision.

· Must be able to follow through with customers via face-to-face, phone and email interactions.

· Must be able to learn computerized ordering system, database management tools, and use Internet for sending/receiving email correspondence.

· Must be able to continuously learn and retain knowledge of new services and promotions being offered by the company.

· Must possess ability to learn and execute sales/marketing/selling techniques.

· Driver License

· Smart Phone w/internet access

Education:

· High School Diploma or equivalent required.

Work Experience:

· Minimum one year experience in retail industry, telecommunications industry, or equivalent preferred.

· Minimum one year experience in sales related position preferred.

Language Skills:

· Must possess excellent verbal and written communication skills. This includes the ability to communicate effectively, tactfully, and courteously in an informative and persuasive manner.

· Must be able to successfully handle and diffuse difficult/angry customers.

· Bilingual (English & Spanish) preferred.

Physical Demands:

· Standing for long periods of time.

· May be required to lift up to 20 pounds

Management reserves the right to add or change job duties and requirements at any time.