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in Chariton, IA

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Hours Full-time, Part-time
Location Chariton, IA
Chariton, Iowa

About this job

Job Description

Shift Leaders Needed!

 

Want to make a difference? Do you enjoy helping people succeed?

Do you enjoy delighting guests? Come join our family! We are in search of talented individuals to join our restaurant team. We are looking for team members who are committed to ensuring great guest service, top notch food, and smooth operations. Apply now to become part of The Lund Brown Group family!


SUMMARY OF POSITION: The Shift Leader assists the Restaurant Manager with management activities and duties. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and support the restaurant’s business plan. The Shift Leader ensures all Crew Members and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description.

ESSENTIAL DUTIES:

· Takes necessary action to ensure all Guest receive outstanding service; anticipates and exceeds the Guests needs; handles situations and requests immediately in a positive manner.

· Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.

· Consistently enforces and maintain all Quality, Service and Cleanliness standards.

· Monitors and maintains proper staffing level and labor costs.

· Create a friendly atmosphere for employees and Guests.

· Effectively train and provide direction and supervision for Crew Members.

· Support efforts to maximize sales and profits and minimize controllable costs.

· Effectively plan, organize and implement all operational routines and activities during your shift.

· Role model and set a positive example for the entire team.

· Other Duties: As assigned by management.

PHYSICAL REQUIREMENTS:

100% Stand or Walk (8+ hour shift)

80% Interact verbally with other restaurant positions

75% Work at Approximately 36” table/stove and reach in approximately 36”

75% Reach (6” to overhead) bend, stoop, and wipe

60% Perform job at continuous high pace, under pressure, while maintaining quality & speed standards

50% Lift and Carry sacks, boxes, product up to 50 pounds from floor to above waist level, approximately 20 feet and sometimes involving stairs

KNOWLEDGE, SKILLS, AND ABILITY:

· Strong interpersonal skill.

· Ability to work with others as a team.

· Ability to meet performance standards.

· Ability to take initiative and solve problems.

EXPERIENCE:

· Must be 18 years of age.

· Minimum 2 years of fast food experience, management experience preferred.

· Must have reliable transportation and method of communication with the restaurant (ie. phone or email).

· Must be able and willing to work flexible hours, including opening and closing shifts.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job.

Company Description

Capstone Restaurant Group is a collection of affiliated companies that operates and franchise over 300+ restaurants in 16 states through a variety of brands that include Carl’s Jr, Hardee’s, Taco Bell, Dunkin Donut and Pizza Hut Express. Our focus is on Hardee’s and Carl’s Jr where we have almost 300 restaurants. We were founded in 2010 with just 40 restaurants and through a series of acquisitions and organic growth have climbed our way to the second largest franchisee in the CKE Restaurants system. Our Company is one that wants to keep pushing for the summit, pushing for the pinnacle, pushing for that next peak. Thus, the name Capstone, which means a stone fixed on top of something, typically a wall. We are always trying to reach the top. We will always push ourselves to be the best Company we can be; the best operator of restaurants in our markets and in our franchise systems. In other words, we want to be “on top”!