Macy's DelMarVa North/Philadelphia District, Joppa, MD: District Merchant

90200151

Overview:

As a District Merchant, you will support My Macy's and Stores Own Sales by driving sales and profit within the District focusing on a family of business for approximately 10 stores. You will partner with the Regional support team, District Planner and Store team focusing on Merchandise Execution, MAGIC Selling and improving Scorecard performance through consistent delivery of the Key Accountabilities. Position reports to District VP.

Key Accountabilities:

Merchandise Execution

• Direct consistent execution based on national guidelines and standards; collaborate with District partners as needed
• Coach and direct Store teams on merchandise execution processes
• Coach Merchandising Team on merchandise execution; build skills and knowledge by participating in hands-on execution as needed
• Lead seasonal and event floor planning process by collaborating with the DP and Store Management
• Observe and assess merchandise execution processes and identify areas of opportunities; recommend solutions to Store
• Coach Sales Managers on leading recovery and maintenance

People and Selling

• Role model MAGIC Selling; teach Sales Managers to use product training as an element of Selling and a way to improve Scorecard performance
• Conduct informal product training during store visits; direct training at Sales Managers (Coach the Coach) so they can train all Sales Associates
• Assist with facilitating approved Seminars; ensure that all product training is aimed at educating Store teams on improving selling techniques
• Leverage vendors to train Sales Managers and Sales Associates on product features, benefits and selling techniques
• Ensure that Store Management has an effective coaching process in place; observe and review coaching tools during store visits; surface opportunities for improvement to Store Management
• Recognize Store, Store Management and Sales Associate performance during Store Visits; utilize the Scorecard and Associate Trend Report
• Focus on in-person recognition, utilize e-mail and phone recognition when not visiting a Store; utilize the DM Newsletter to recognize result
• Train Sales Managers to train their Associates on using Search & Send to improve selling and results

Communication

• Participate in the communication Cascade calls; attend national Webinars and Calls with Central, Region and Vendor partners
• Review all posted information and communications pertaining to District Merchants
• Communicate priorities, strategies and direction to the District; publish DM Newsletter
• Communicate informally with Stores to drive action as needed; respond to requests from Central, Regional, District and Vendor partners
• Present priorities at quarterly and seasonal District Meetings as needed
• Develop collaborative relationships with vendor representatives; communicate in-store priorities and needs to vendors including Private Brands

Other

• Determine priorities and actions; partner with District Planners to review opportunities and determine action plans
• Analyze reporting to determine merchandise execution, product training and coaching actions
• Prepare for Deep Dive Store Visits; review store performance and Store Advance Requests
• Lead and participate in event execution; work with Store Management to plan and execute events; perform post-event analysis
• Coach stores to plan execution and selling to exceed Pre-Sell goals; utilize available reporting to evaluate successes and opportunities
• Visit competition; observe and evaluate competitive opportunities; communicate findings to DVP, DP, and Regional business partners
• Support onboarding of new DMs, DPs and Store Executives related to understanding merchandise, selling, product training and strategies
• Participate in training offered for DMs including webinars, classes, conference calls, on-line training and vendor training
• Participate in Pre-Season Planning Meetings

Skills Summary:

• A minimum of 3-5 years experience of retail management or merchandising preferred; 4 year college degree preferred
• Results oriented, passionate and shows a strong sense of urgency
• Outstanding creative merchandising skills
• Ability to build partnerships with all levels of management
• Ability to coach, train, motivate and mentor
• Demonstrates strong leadership, interpersonal and communication skills
• Demonstrates analytical and problem-solving skills
• Ability to travel frequently to stores throughout the District
• Commitment to exemplifying the highest integrity and professional business standards

This job description is not al linclusive. Macy's Inc. reserves the right to amend this job description at anytime. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.