Expediter - 580000

Summary:
The Expediter is responsible for managing all orders received into the kitchen to ensure orders are processed
timely and in the order in which they are received; serving as a liaison between the kitchen and the wait staff to
help properly prepare and deliver food and beverage products; performs all other responsibilities as directed by
the business or as assigned by management. This is a non-exempt position and typically reports to the Store
Manager.
Essential Functions:
 Relays order to kitchen for preparation
 Ensures all orders leaving the kitchen meet presentation standards and guest requests
 Knows the menu items served and is able to knowledgeably explain the major ingredients and
preparation methods for each item
 Informs wait staff of kitchen wait times and any product shortage
 Maintains neat and clean work station during service
 Patrols assigned station; refills water, coffee and table condiments
 Sets tables, rolls silverware, washes dishes, makes sandwiches for the To-go area in downtime, and
performs other duties in a team effort

Minimum Qualifications, Knowledge, Skills, and Work Environment:
 Customer service experience preferred
 Requires the ability to speak, read and comprehend instructions, short correspondence, and policy
documents, as well as converse comfortably with customers
 Requires the ability to bend, twist, and stand to perform normal job functions
 Requires the ability to lift and/or move up to 20 pounds
 Frequently immerses hands in water and water diluted with chemical solutions