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in Marina, CA
Part-Time Beauty Advisor
•30 days ago
Location | Marina, CA Marina, California |
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About this job
Job Description
Beauty Advisor
Build and strengthen customer loyalty by finding the right solutions to our Customers Beauty needs
Do you love . . . engaging Customers to create a positive experience?
Are you energized by . . . consulting with Customers to determine their Beauty needs?
Do you enjoy . . . recommending solutions to help Customers look and feel their best?
Builds strong customer relationships through delivering excellent Customer Service
- Demonstrates Beauty products and describes the results and benefits to the customer
- Educates product knowledge in an engaging way in inform choice
- Reinforces customer's selections by reviewing the use and benefits of products chosen
Applies advanced product knowledge to build customer confidence
- Serves as a consultative expert on all product lines
- Shares product knowledge in an engaging way to inform customer choice
- Links multiple products based on desired attributes and results
- Proactively seeks out communication on new products and trends to keep knowledge current
Actively Listens to customers' needs to provide product recommendations
- Engages customers in conversation to determine Beauty needs, style, and preference
- Listens for cues to tailor the interaction and better serve our customer
- Encourages customers to explore products through testing and sampling
- Introduce customers to new products that complement their Beauty regimen
Supports operations through Company best practices
- Maintains department cleanliness and hygiene standards
- Stocks and replenishes inventory to support Company in-stock goals
- Distributes samples and gratis in accordance with Company policy
Key Partners/Stakeholders
- Store Manager
- Area Supervisor
Skills
- Customer Service
- Active Listening
- Advanced Product Knowledge
- Operational Support
Exemption Status
- Non-exempt
Reports to
- Store Manager
Required
- Excellent verbal and written communication skills
- Ability to lift 50 pounds on a occasional to frequent basis
- Ability to spend up to 100% of work time standing or moving about the department within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking, and/or reaching on a frequent basis.
Preferred
- Prior experience in a retail, sales, or cosmetics environment
- Prior experience interacting with customers in a consultative capacity