Cashier - Full-time / Part-time

Curry ACE Paint and Hardware

Curry ACE Paint and Hardware is an independently owned family operated neighborhood hardware store located in Quincy, Ma., Hanover, Ma. and Braintree, Ma. Our brand promise for over 72 years has been to exceed our customer’s expectations every customer every time. Curry ACE Paint and Hardware is an equal opportunity employer.

Position Summary:
Primary responsibility for all positions with Curry ACE Hardware is to exceed customer expectation every customer every interaction. A cashier is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently, and cash register operations. Other responsibilities may include, but are not limited to, managing shelves and inventory, and maintaining the overall appearance and cleanliness of the store. 

Essential Duties and Responsibilities:
●	Provide prompt and courteous customer service.
●	Precisely and accurately handle money, checks, and other types of payment received for product sold including processing refunds and/or issuing credit to customers for returned merchandise.
●	Perform credit card transactions, manufacturer coupon redemption, personal check acceptance, in accordance with company standards and policies and practices. 
●	Verify the accuracy of the cash drawer at the beginning and end of each shift, and immediately notify your Team Lead on duty of any inaccuracies
●	Be knowledgeable and actively participate in all sales promotions and other campaigns. 
●	Practice suggestive selling using the S.A.L.E.S process and “recommend” statements and build customer relations. 
●	Be aware of sales goals and performance against those goals.
●	Review and adhere to all city, county, state, and federal laws affecting store operations.
●	Maintain a neat personal appearance and wear company uniform and nametag at all times. Adhere to all appearance standards.
●	Address customer complaints in a positive manner. 
●	Ensure that your work area is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. 
●	Face front and dust merchandise near register area.
●	Follow company policies and procedures for all transactions.   
●	Engages the customer to ensure that they are receiving all the benefits of being an ACE Rewards member and actively seeking participation from them.  
●	Review and adhere to store safety/emergency procedures – critical telephone numbers and incident reporting forms and protocol.
●	Perform regular cleaning of counter surfaces, store equipment, restrooms and other duties as assigned
●	Participate in all store sales building, customer service, and team-building activities.
●	Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, store contests, etc.)
●	Perform all tasks as assigned by Team Lead

Required Knowledge Skills and Abilities
●	Cashier experience in a similar position or proficiency in a similar task is preferred
●	Exceptional customer service skills & the ability to help maintain a customer focused culture
●	Ability to use a cash register (point of sale or POS system), computer, telephone, and other equipment as needed
●	Ability to work as part of a team and interact with customers of various socioeconomic levels, persons in differing company roles, vendors, neighbors and ACE corporate representatives.
●	A continuous pattern of regular and prompt attendance is required. 
●	Must be able to work a flexible schedule of  days, weekends, and holidays

Physical Requirements
The minimum physical requirements for this position include:
●	Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
●	Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth
Job responsibilities may change based on the needs of the business.

WORK ENVIRONMENT 
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.
 
I acknowledge that I have reviewed the job description outlined above and agree that it identifies the responsibilities that I have agreed to perform.  I also understand that additional duties may be assigned by my manager or supervisor.