Group Sales Manager

Overview

The Massachusetts Port Authority (Massport) Board of Directors approved a development agreement and lease with Omni Hotels & Resorts to build a 1,000 plus room hotel on Summer Street in South Boston's Seaport District.

Omni's proposed hotel is expected to open in 2021 and will be a one-of-a-kind, two-tower, luxury property. The new hotel will feature a signature spa and fitness center, event terrace, elevated pool deck, multiple dining establishments, bar and a variety of retail venues. It will boast more than 100,000 square feet of meeting and event space and feature the largest hotel ballroom in Boston.

Job Description

The Sales Manager creates group revenue for the Hotel by generating and/or developing new, referred, and repeat group business in a defined territory.

Responsibilities

• Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
• Meet or exceed weekly, quarterly and annual sales goals, targets and initiatives.
• Develop, actively solicit, and map group business accounts per defined territory.
• Maintain a complete database of accounts in defined territories.
• Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives.
• Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts.
• Follow all Group Sales Standards of Operation and policies and procedures (generating and completing all necessary forms, correspondence, etc.).
• Properly convey rate and package information within approved limits to maximize and protect our overall resort revenue yields.
• Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity.
• Maintain customer relations, GSO relations, trade relations, industry relations and staff relations.
• Promote all Omni Properties and offer information to clients to cross sell the brand, as well and promote other memberships and relationships available for members at participating resorts.
• Work closely with all departments such as Convention Services and Reservation Sales departments to ensure that all details are communicated for to ensure a successful meeting experience.
• Perform other tasks as needed or directed to ensure effective Resort operation.

Qualifications

• Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred
• Two years or more related experience in sales work at a hotel or resort required
• Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations.
• Remain current with all pertinent computer software programs and equipment
• Have working knowledge of all departments, the Hotel and its amenities.
• Must be willing to travel and represent and sell the Hotel during Trade Shows and Conventions

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