Office Coordinator - Mercy Kingfisher - Full-time / Part-time

Overview

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

We don't believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.

At Mercy, you'll feel our supportive community every step of your day, especially the tough ones. We're a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

Responsibilities and Qualifications

Under the general supervision of the Radiology Manager / Director, assist with officemanagement for the Radiology Department, which includes X-Ray, Mammography, CT, and MRI.

Coordinate and direct patient flow for multi-disciplinary department.Oversees and maintains computerized scheduling of patients, answering and directing phone calls appropriately. Assists the technologist in daily tasks according to department policy and procedure.Oversees efficient and accurate charge entry and chart maintenance according to department policy and procedures.Performs supply inventory ordering and management according to department fiscal year budget.Complies with departmental organizational policies and procedures.

Qualifications:

We're all unique pieces of a puzzle at Mercy, connected together to create a beautiful picture of health. And being the perfect fit for your role requires a specific set of qualifications that you'll bring with you:

Education: College degree or equivalent experience with specific training in office skills and management required. Experience: Experience with computers, inventory control, filing, reception and communicating with individuals of all ages is also required.Certifications: CPR certified or willing to become CPR certified for duration of position.Other: Must be familiar with current ICD-9 and ICD 10 codes and insurance verification processes using phone, web, and book verifications. Candidates must have some medical terminology course completion or equivalent knowledge. Good customer service skills and excellent written and oral communication, as frequent contact is made with patients and visitors of all ages, employees, physicians, and their staff, and insurance companies. Must be organized and have good follow-up skills in communicating with physicians, payers, office and leaders, coworkers, and patients. Must be able to manage multiple complex projects simultaneously in a changing environment and be able to deal with periods of high patient volume demands.

Preferred Education: High Graduate and Associates DegreePreferred Experience: Previous clinical experience preferred with emphasis on knowledge of the Radiology department and business. Preferred Other: Must present a strong service/quality presentation with courteous behavior and good problem solving skills. Candidates must have excellent verbal and written communication skills, type >50 wpm, strong computer skills, and a well-modulated telephone voice using proper grammar and pronunciation. Candidates must have the ability to effectively communicate with patients and family members who may have communication disorders, physical limitations, and cognitive deficits.

We'll Support You at Work and Home

Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a "top 100 places to work." We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We're proud to provide tuition reimbursement to help you grow and learn new skills.

What Makes a Good Match for Mercy

Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and are not afraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

Keywords

Radiology, Clerical, Office Assistant, Patient Access Rep, Epic, customer service