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in Riverhead, NY
Stock Associate
Hours | Part-time, Full-time |
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Location | Riverhead, New York |
About this job
Under general supervision, performs physical labor to place retail stock and supplies in their proper place to create a great "customer experience" environment. Duties include: unloading truck, checking merchandise to purchase order/invoice, stocking merchandise, putting merchandise away from customer use. They will perform other duties as assigned. This position reports to the Store/General Manager.
Specific Duties and Responsibilities
Essential Job Functions
- Unload store merchandise from truck.
- Check in merchandise from truck or other means per West Marine policy.
- Ensure that merchandise shipments have been received and displayed within twenty-four hours of receival.
- Label or apply merchandise sales tags if necessary to merchandise.
- Restock shelves that require re-stocking.
- Ensure that "put-away" merchandise is taken care of properly.
- Ensure the Store is neat, clean and organized throughout each business day.
- Work with fellow associates to maintain that Asset Protection standards are met all the time.
- Work with associates to achieve Store's sales plan.
- Actively participates in all programs and procedures that drive sales.
- Treat associates and customers better than they expect.
- Acknowledge and greet customers that are within a close (ten-foot) radius or ten seconds of arriving where the associate is working.
- Acknowledge by signature that weekly "Store Bulletin" has been read. (Store information flyer.)
Additional Job Functions
- Participate in Store daily opening and closing duties.
- Answer the telephone within three rings.
- Have the ability to wear and communicate through a headset.
- Strive to create a great customer service environment.
- Work with associates to achieve a high "Matinee Review" score through excellent customer service, product knowledge and follow through.
- Performs related duties as required.
Minimum Training and Experience
Communication skills and knowledge of Math and English required. Must be able work a standard workday as set by West Marine. Must be able to lift up to 40 pounds to shoulder height unassisted. Computer skills preferred. Must have a flexible schedule and be able to work evenings, weekends and holidays.