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About this job

Summary:
The Barista is responsible for fulfilling orders and completing sales transactions within a Starbucks
establishment and performing other support functions which may include cleaning the food preparation,
customer seating or stock areas and maintaining inventory; performs all other responsibilities as directed by the
business or as assigned by management. This is a non-exempt position and typically reports to the Store
Manager.
Essential Functions:
• Greets customers and takes food order; provides information about products and looks for opportunity
to “up-sell” products
• Prepares all drink orders to Starbucks and HMSHost standards
• Operates a cash register and receives payment from customers in cash or credit card, accurately
counts and provides change to customers as required, and follows all HMSHost customer service and
cash handling policies and procedures
• Educates and informs customers about the differences among coffee beans, coffee preparation and
home brewing methods
• Cleans and stocks customer area
• Follows HMSHost and Starbucks operational policies and procedures, including those for safety and
security, to ensure the safety of all partners during each shift
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to
standard and to set a positive example for the shift team

Requirements

Minimum Qualifications, Knowledge, Skills, and Work Environment:
 Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and
outgoing manner
 Requires the ability to bend, twist, and stand to perform normal job functions
 Requires the ability to speak, read and comprehend instructions, short correspondence and policy
documents, as well as converse comfortably with customers
 Requires the ability to learn and maintain knowledge of Starbuck’s products and procedures
 Some cash handling and customer service experience preferred

Job Benefits

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)