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in Tullahoma, TN

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Hours Full-time, Part-time
Location Tullahoma, TN
Tullahoma, Tennessee

About this job

Job Description

Here we grow again! We need Internet sales associates to fill our NEW BDC Dept.

JOB DESCRIPTION: Internet Sales ⁄ BDC Sales Coordinators are needed to help us maintain and increase our unprecedented growth. These individuals will spend the work day on the telephone and computer. The ideal candidate will be a people-person, energetic and professional. This position offers a fun, fast-paced work environment!

The ideal candidate must have a strong desire to succeed. Our Internet Sales Coordinators come from a variety of backgrounds ranging from entry level to career changers or experienced sales. Success does not hinge on precise work experience although experience in customer service or sales is a huge plus. Superior communication and customer service skills are required.

GENERAL SUMMARY:The Internet ⁄ BDC Sales Coordinator responds to Internet and telephone customer inquiries. They will make outbound phone calls using dealership marketing campaigns. Skill with generating appointments from customer database (leads provided) is a main component of the position. Leads will come in from many sources, Automobile lead providers and also service inquiries.

DUTIES AND RESPONSIBILITIES:

  • Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person.
  • Has thorough knowledge of all dealership products and services.
  • Directs customers to product information resources, including those available on the Internet.
  • Assists customers in selecting a vehicle.
  • Understands the psychology of Internet customers and works with them accordingly to help them with their decision and sets an appointment for proper vehicle demonstration.
  • Handles all Internet sales inquiries personally.
  • Coordinates Internet promotions with other dealership sales promotions and advertising.
  • Researches auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise.
  • Maintains an ongoing customer database to capture repeat business.
  • Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
  • Attends product and sales training as requested by sales manager.
  • Attends sales meetings.
  • Maintains professional appearance.
  • Other duties as assigned.

JOB REQUIREMENTS:

  • Experience in sales and/or customer service a huge plus.
  • Outstanding interpersonal and organizational skills.
  • Have a professional demeanor.
  • Be Self-Motivated and Energetic!
  • Strong product knowledge.
  • Strong record of customer service satisfaction.
  • Current state driver’s license.
  • Drug-free.

WORKING CONDITIONS:

  • Will be on the phone and computer all day.
  • Will be responsible for all inbound phone calls and high volume of email correspondence.
  • Work in a FUN FAST-PACED environment!
  • Enjoy your Sundays off!
  • Career and income growth potential.

Company Description

Stan McNabb Automotive Automotive group is the Premiere Auto Gruup in Middle Tennesse with Brands which include: Chrysler, Dodge , Jeep, Ram, Chevrolet, Cadilac, Buick,GMC and over 300 pre-owned vehicles. We are getting more leads than we can handle. Please contact Jayme Dillon at 931-455-3451 or by email at jaymedillon@stanmcnabb.com.