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in Grand Rapids, MI

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Hours Full-time, Part-time
Location Grand Rapids, MI
Grand Rapids, Michigan

About this job

Job Description

Join the exciting world of wireless

Great Lakes Mobile, through our partnership with AT&T, is at the center of the communications evolution. We strive for selling success and want you to be the representative that everyone looks towards for the best in wireless and wired solutions. The ideal Great Lakes Mobile sales team member has great energy and a contagiously positive attitude. They are outgoing and love technology. They are dedicated to their job and willing to do anything to meet our customers expectations. At Great Lakes Mobile we strive to make every sale a memorable experience for the customer and we inform them of all pertinent details so they are fully prepared for what they getting and how much they are paying.

Great Lakes Mobile associates earn a competitive hourly wage plus commissions based on sales production vs. goals. We also offer discounts on the products and services we sell and you will be working in a fun, fast paced environment. If this sounds like a place you would like to work, read on. You might be the person we are looking for.

Job Description:

As a Retail Sales Associate, you will be asked to build a positive relationship with each and every customer to ensure customer satisfaction while offering all products and services available to the customer in a friendly, confident and knowledgeable manner. Use techniques to make a customer's experience interactive and reassuring. Maximize the customer experience by resolving any questions or concerns on the spot. Maintain visual appeal to your workspace and of the store in general. Make the most efficient use of store displays, devices and literature for each of your customers. Use your time well, even when not assisting customers. Keep abreast of the rapidly evolving technologies within AT&T and competitors. Complete required online training courses and and off-site training seminars. Meet and exceed all sales objectives and quotas. Build pride, recognize and celebrate success in your teammates. Execute the process and procedures to ensure that the back of the store runs as efficiently as the front of the store, from the customers perspective.

Job Requirements:

As a Great Lakes Mobile Sales Associate, you will need to have a burning desire to fulfill customers wants and needs. We spend our non customer facing time prospecting and driving business through any and all means necessary. You must also:

Be available to work during the day, evenings, weekends, and holidays.
Ability to listen carefully and actively.
Ability to read and follow directions as instructed; the first time, every time.
Ability to prioritize and multitask with ease.
Have interpersonal and communication skills that enable customers to feel comfortable with our products and services.
Ability to operate a personal computer and any electronic device with ease.
Intuition to obtain a customers shopping type quickly and accurately.
Provide your own source of reliable transportation for attending training seminars and prospect new customers by marketing outside the office.
Lift up to 25 pounds or more.
Maintain and wear company uniform.
Posses a High School Diploma.

Desired Qualifications:

Minimum of 1 year sales and/or customer service experience preferred, no industry experience required.
Must have experience with Microsoft Office products in addition to an above average competency of Smartphone applications and operating systems.

Company Description

Great Lakes Mobile is Great Lakes Mobile is a privately owned company specializing in the sales and service of AT&T products and services. Our company motto is: Smart, Friendly, Fast